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We had been kicking this around at a couple of points last year around here. Could RSS, essentially a broadcast technology, be fit into a narrowcast mode, one feed per customer. Given that challenges to email notification, I keep looking for alternatives. Here's a blog entry proposing it. http://blogs.zdnet.com/BTL/index.php?p=960 My gut sense is that without an authentication layer this can't work ... but then we have authentication layers built into the ILS that *might* be leveraged. Does anyone have any experience with this? Walter Lewis Halton Hills