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I am keen on finding out whether there are libraries out there that have developed a good way to manage email alerts your library is subscribed to. Our library is subscribed to around 130 email alerts that are delivered to our inbox. Many of these emails need to be actioned in different ways. In some cases, a staff member needs to save an electronic file and add it to the collection. In other cases, an email is generated and forwarded to the group of clients. There are lots of small steps involved in managing each one of those alerts and the whole area has become quite challenging to manage over the time. Does you library subscribe to emails at all? Do you have a tool to manage the processes involved? Do you use a system/software to manage these alerts? Or just to manage the distribution list if required? If no, do you know of any (preferably open source) that can do the job? I appreciate any experience you may be willing to share. Many thanks, Renata Dyer Systems Librarian Information Services The Treasury Langton Crescent, Parkes ACT 2600 Australia (p) 02 6263 2736 (f) 02 6263 2738 (e) [log in to unmask] ********************************************************************** Please Note: The information contained in this e-mail message and any attached files may be confidential information and may also be the subject of legal professional privilege. If you are not the intended recipient, any use, disclosure or copying of this e-mail is unauthorised. If you have received this e-mail by error please notify the sender immediately by reply e-mail and delete all copies of this transmission together with any attachments. **********************************************************************