Hi, All:
Our library is searching for a Help Desk software for our reference desk
(such as LibStats),
It is also a knowledge based where we could store the FAQs.
Has anyone used or plan to use this kind of software?
Any suggestion is welcome.
Thanks.
Jenny Jing
Associate Librarian, Technology Initiatives,
Memorial Sloan-Kettering Cancer Center Library
Tel: 917-349-2316
email: [log in to unmask]
Visit our Web site:
http://library.mskcc.org <blocked::http://library.mskcc.org/>
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