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On Fri, 4 Jun 2010, Nate Vack wrote:

> On Fri, Jun 4, 2010 at 2:02 PM, Jill Ellern <[log in to unmask]> wrote:
>
>> I know we can put this open source software on a PC...and we've done that but this isn't a solution for a production level web service
>>
>> What is the average cost of hosting a drupal server out there in the cloud?  Are there things we should know?  Would you recommend anyone that does this for libraries?
>
> It all depends on what "production level web service" means to you --
> do you get lots of traffic? A little? Do you want to call someone on
> the phone when it goes pear-shaped? Even if the problem is with a
> customization you're making? How much downtime is OK? How snappy does
> it need to be?
>
> It sounds a bit like your IT department is trying to give you a
> brush-off ("This sounds like a pain. Let's make them use a dedicated
> server, and say it'll cost INFINITY DOLLARS.") Sitting down with
> someone, being very clear with your expectations for support, and
> finding out what their major concerns are might help.

As someone who's worked as a sysadmin for an ISP, a university IT 
department and a government agency that is the target of a lot of 
intrusion attempts, let me tell you that it *is* a pain.

For the first one.

The incremental cost is insignificant, but each new piece of software that 
you have to support is yet another round of finding out how the server 
needs to be tuned ; if it plays well with other software you're running ; 
more websites to watch for security updates ; more patches to apply ; more 
log files to watch to suspicious activity.

Once you're hosting 10+ of the same piece of software, the incremental 
cost is relatively insignificant -- but that first instance sure as hell 
is not cheap in terms of man-hours (if you don't want your machine getting 
hacked, then get your domain black listed when someone starts pumping mail 
through it, etc, etc.)


> Generally, hosting will run something like $5-10/month for cheap
> shared hosting, and maybe $30-40/month for a small VPS.

Yes, for a site that already has lots of Drupal instances they're already 
maintaining.

-Joe