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Date of Posting: Dec 7 2010 Unrestricted Competition ROBERTSON LIBRARY & OFFICE OF RESEARCH DEVELOPMENT PA LEVEL 5 – TRAINING COORDINATOR FULL-TIME TERM POSITION Competition Number: 129E10 The Robertson Library is seeking applications for a qualified individual to work under the general direction of the Islandora Project Manager. *RESPONSIBILITIES:* The successful candidate will be responsible for providing and coordinating end-user support services for the Islandora/VRE client community, including application training and help desk support for both UPEI and external community users; development of training materials and resources; working with the Islandora team on support of the Islandora/VRE communities, and other training/support services as needed by the Islandora team and the Library. Also works with other staff in the Library and with the AIF group on a variety of projects, including troubleshooting and development of Islandora instances, and coordinating high-level technical support and development. *QUALIFICATIONS:* Applicants should have: a community college diploma with 1-2 year's experience working in a variety of appropriate environments; experience with end-user support and training; experience with a wide range of office applications; knowledge of Internet applications, especially Drupal, Fedora and Islandora; familiarity with help desk/support environments and tools and providing online/phone/face-to-face support services with internal and external users; experience with the provision of software training; knowledge of the open source community; strong commitment to enhancing service through teamwork and responsiveness to clients. Applicants must have ability to: communicate effectively with UPEI staff, members of the Islandora open source community, as well as technical staff at other universities; create appropriate training documentation/materials for applications and services. Strong communication, presentation, organizational, and collaborative skills are essential and experience working in an academic library setting would be an asset. A post-secondary degree will be considered an asset. Hours of Work: 37.5 hours per week (May be required to work flexible hours if/when required) Term: From date of hire to March 31, 2013 (Term may be reduced or extended depending on performance, available funding and departmental requirements.) Salary: $40,402 per annum, prorated to term as per CUPE 1870 (salary under review) (grant funded) Closing Date: Dec 15 2010 Application Instructions: Please submit a letter of application, quoting the competition number, a resume and references to be received no later than the closing date to [log in to unmask] PDF format is preferred. *Please ensure that your first and last name and the competition number are included in the email subject line.* You can also apply in person to the Human Resources Department, Kelley Building, University of Prince Edward Island, 550 University Avenue, Charlottetown, PEI C1A 4P3, Fax Number (902) 894-2895. In accordance with Canadian immigration requirements, all qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. The University of Prince Edward Island is committed to gender equity in employment. Only those applicants who are invited to an interview will be acknowledged. Job ad here: http://www.upei.ca/humanres/129E10