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I have seen this at one of our schools. In our case it was because their spam filter sees the from address of [log in to unmask], and does not recognize our mail server as a valid sender for their domain. We modified the from address to not be from their domain, and it now happily accepts the mail. We instead set the Return-Path and Reply-To to their domain. Bill --- Bill Kuntz FCLA Open Systems Group (352) 392-9020 x 242 On 04/12/2011 10:56 AM, LeVan,Ralph wrote: > Thanks! I've forwarded that suggestion to the admins. > > Ralph > >> -----Original Message----- >> From: Code for Libraries [mailto:[log in to unmask]] On Behalf > Of >> Pascal Calarco >> Sent: Monday, April 11, 2011 4:10 PM >> To: [log in to unmask] >> Subject: Re: [CODE4LIB] Listserv help desperately needed! >> >> I am a list admin for other lists hosted here at Notre Dame, and the > times I have >> had problems like Ralph has reported, they are usually because: >> >> * the DNS is reporting a mismatch for the outbound mail server between > IP >> address and hostname >> * the subscribers addresses are actually sent out as a different > address than the >> one that the subscriber is subscribed with >> * the mail host has been flagged as an open relay for spam and other > nastiness, >> and go gets blacklisted >> >> Ralph, did you folks recently change anything with your mail servers? > Please >> respond to me off-list and I can put you in touch with the primary > listserv admin >> here at ND. Thanks! >> >> - pascal >> >> ------ >> Pascal Calarco >> Head, Library Information Systems >> Hesburgh Libraries, University of Notre Dame >> http://www.library.nd.edu >> >> ________________________________________ >> From: Code for Libraries [[log in to unmask]] On Behalf Of >> KREYCHE, MICHAEL [[log in to unmask]] >> Sent: Monday, April 11, 2011 4:07 PM >> To: [log in to unmask] >> Subject: Re: [CODE4LIB] Listserv help desperately needed! >> >> I haven't seen this problem, but I guess I haven't sent a message to > the list >> recently. We'll see what happens when this goes out. >> >> We've been having a similar problem with other listserv lists (autocat > and oclc- >> cat) since the beginning of March. We just stopped getting mail from > these lists >> but are still subscribed. >> >> Our mail admins have been working on it in conjunction with > counterparts from >> the hosting institutions but no resolution as yet. >> >> Mike >> -- >> Michael Kreyche >> Systems Librarian / Associate Professor >> University Libraries >> Kent State University >> 330-672-1918 >> >>> -----Original Message----- >>> From: Code for Libraries [mailto:[log in to unmask]] On Behalf >> Of >>> LeVan,Ralph >>> Sent: Monday, April 11, 2011 3:32 PM >>> To: [log in to unmask] >>> Subject: [CODE4LIB] Listserv help desperately needed! >>> >>> When an OCLC staff member sends a message to this list (and possibly >>> all >>> lists) the rest of us in the company don't see the message. Worse > yet, >>> the company email system rejects the email to us and the sending >>> listserv eventually gets tired of that and unsubscribes us from the >>> list. >>> >>> >>> >>> We can't be the only ones with this problem. Does anyone have a >>> suggestion on how we fix it? >>> >>> >>> >>> Thanks! >>> >>> >>> >>> Ralph