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As noted in my original message and in the responses, there's an argument to be made for desktop virtualization in the lab environment, assuming you don't have too many images to configure and maintain, you have enough devices to warrant the ROI, etc. (The environmental impact is definitely something to think about too.) My only comment back to Jeff is that your story would be more compelling if your email said, "A year ago, we deployed..." Desktop virtualization stories nearly always seem to be in the future tense. So you are hereby tasked to report back a year from now. Karen G. Schneider [log in to unmask]