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Having a quick look at your site(s), it appears that those links through resources... are redirecting through other pages. If so, it may have more to do with not being able to follow the flow of page accesses, than the ability to track a sub domain. G On Feb 7, 2012 12:30 PM, "Predmore, Andrew" <[log in to unmask]> wrote: > Yes, the code is not consistent across our pages. That is the problem I > am trying to solve. The pages are served by dozens of different systems. > Therefore, I had held off on changing all of them until I knew I had > working code. > > At this point, based on my research and the feedback here I will be going > with this: > > _gaq.push(['_setDomainName', '.yale.edu']); > > After I get that code on the majority of pages, I can start looking into > the separate problems I am having with drop-offs and setting up a profile > that will show me the sub-domains. > > Thank you to everyone for the help. > > > -- > Clayton "Andrew" Predmore > Manager, Web Operations > Yale University Library > [log in to unmask] > > > > > > > On 2/6/12 4:53 PM, "Brian Tingle" <[log in to unmask]> > wrote: > > >Henry, that is what you need to do if you want to track the same page to > >two different google analytics properties and you are using the > >legacy synchronous code. It sounds like yale wants to collect all this > >use > >under one UA- google analytics property (it is just that the property > >spans > >multiple subdomains). > > > >I think the link I sent to > > > >http://code.google.com/apis/analytics/docs/tracking/gaTrackingSite.html > <ht > >tp://%22> > > > >addresses the yale case; and I the way I read it adding this: > > > > _gaq.push(['_setDomainName', '.yale.edu']); > > > >Or _gaq.push(['_setDomainName', 'library.yale.edu']); > > > >on _every_ page should work. > > > >Right now, I only see _setDomainName on the home page. If this is not the > >_same_ on all the pages, the cookies won't be shared as users move between > >the sites. > > > >For example; > > > >view-source:http://www.library.yale.edu/researcheducation/ > > > >This page is missing > > > >_gaq.push(['_setDomainName', '.yale.edu']); > > > > It will only work prospectively (it won't change the past) but when all > >pages are sharing the same _setDomainName then they should all share the > >same cookies and the links between pages should be counted correctly. > > > >But google analytics can get tricky, just when I think I understand > >something it changes. I find I have to double check things a lot with the > >debug toolbar to make sure the right stuff is getting sent to google (esp. > >when setting up custom events or setting up multiple trackers on the same > >page). You should be able to use it to verify that the same session and > >cookies are being used as you go from page to page. In the chrome debug > >nowadays you can right click on the console log and select "Preserve Log > >upon navigation" which makes this a lot easier. >