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On 18/12/12 10:20, Kyle Banerjee wrote: > Howdy all, > > Just wondering who might be willing to share what kind of stats they > produce to justify their continued existence? Of course we do the normal > (web activity, items and metadata records created, stuff scanned, etc), but > I'm trying to wrap my mind around ways to describe work where there's not a > built in assumption that more is better. I recently gave a seven minute rant at NDF about what statistics we aren't collecting. The video requires silverlight, alas: http://webcast.gigtv.com.au/Mediasite/Catalog/catalogs/NDF/ (second page, 'Lightning talks Session 2') Capsule summary: we claim to value user engagement. Making that claim and then failing to attempt to measure it is unprofessional. cheers stuart -- Stuart Yeates Library Technology Services http://www.victoria.ac.nz/library/