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We are exceptionally fortunate to have a 3-person User Experience department to support the developers who work on the website, the catalog, the digital library, and the repository. http://www.lib.umich.edu/library-information-technology/user-experience-department -- Ken Varnum | Web Systems Manager | MLibrary - University of Michigan - Ann Arbor [log in to unmask] | @varnum | http://www.lib.umich.edu/users/varnum | 734-615-3287 On Wed, Oct 30, 2013 at 11:51 AM, Tom Cramer <[log in to unmask]> wrote: > We have been lucky to have a full time interaction designer within our > library IT group for about 6 years. It makes a world of difference in the > quality of our products; it also helps with letting the engineers focus on > engineering, and the librarians focus on being librarians (rather than > trying to design for patrons). > > - Tom > > > On Oct 30, 2013, at 8:24 AM, Andrew Darby wrote: > > > Hello, all. This is perhaps a bit off-topic, but I was wondering how > many > > of you have a dedicated usability person as part of your development > team. > > Right now, we have a sort of ad hoc Usability Team, and I'd like to make > a > > pitch for hiring someone who will have the time and inclination to manage > > this effort more effectively. > > > > Anything you'd care to share (on-list or off-) would be welcome. I'm > > especially curious about whether or not this is a full-time > responsibility > > for someone in your organization or if it's shared with another job > > function; if you find this position is working out well or you wish you'd > > spent the money on more robots instead; where this person resides in your > > org chart; what sort of qualifications you looked for when hiring; etc. > > > > Thanks, > > > > Andrew > > > > -- > > Andrew Darby > > Head, Web & Emerging Technologies > > University of Miami Libraries >