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I'm a big fan of Johanna Rothman: http://www.jrothman.com/ Most of her writing centers on teams, project management, and hiring in technology. It doesn't always translate easily to our glacial, resource-strapped academic environments though. Jason Jason Stirnaman Lead, Library Technology Services University of Kansas Medical Center [log in to unmask] 913-588-7319 On Jul 3, 2014, at 1:45 PM, Hagedon, Mike - (mhagedon) <[log in to unmask]> wrote: > Code4Lib is awesome. I probably wouldn't have thought to ask Mike's question here, but I just bought Leading Snowflakes because of Francis' answer. Thanks! > > Mike > > -----Original Message----- > From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Francis Kayiwa > Sent: Friday, May 02, 2014 5:35 AM > To: [log in to unmask] > Subject: Re: [CODE4LIB] Recommendations for IT Department Management Resouces > > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On 5/2/2014 8:25 AM, Michael Beccaria wrote: >> I'm looking for resources on managing IT departments and >> infrastructure in an academic environment. Resources that go over high >> level organization stuff like essential job roles, policies, standard >> operating procedures, etc.? Anyone know of any good resources out >> there that they consider useful or essential? > > > I quite enjoyed reading this book -it comes with video packages etc.,- and I wish it on all my past and future managers. ;-) > > http://leadingsnowflakes.com/ > > Cheers, > ./fxk > > - -- > Sent from a computer using a keyboard and software. > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v2.0.22 (MingW32) > Comment: Using GnuPG with Thunderbird - http://www.enigmail.net/ > > iQEcBAEBAgAGBQJTY5DvAAoJEOptrq/fXk6MxEUH/1vphJKTUegBG3VTims0FFYD > FHtlPK2i/venSKOpcmCxwQESCiDPgLO4oiUeXe6MecjaxdGEWv00GHoDASfmhTTQ > pKpFRGHo3kLM80ZdaeuHFfk/EO+N/sb8KGAohStaul9ZJvYUtiL0ItnaZsg4fMbv > qu/wpEG/9+gJYZho8WFUe5jSc4yDOPiVdo74f0OkyNaNFhjFwz8147WpqoveAnuS > Qsf1LkaTSJgkcoAfENARrw5nKCnj8dZQXYbxq/hBD6h/FvbduyOn8+M5seL6Wsco > YwNcLNuSKFcp+aV+QE/jIshhdIBiZG/qfEaZbWUCb5uwpnlSs8+/3iG5hK45Uz8= > =/Gwp > -----END PGP SIGNATURE-----