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IT Support Professional II
Georgia Institute of Technology
Atlanta

The Georgia Institute of Technology Library is seeking an Information
Technology Support Professional II to help manage client/device management
solutions and provide on-site and remote-site technology support. This role
will have a primary responsibility to automate and streamline client
management tasks, provide Tier I & II technology support, make recommendations
for support improvement, and provide non-supervisory guidance to the IT
Support Professional I and student worker positions.

  
This position will be a part of the library's Information Technology &
Development department, under the Desktop & Collaboration Services unit, and
will partner with library faculty and staff to support the library's
technology needs. This position may also be a contributor to the library's
renewal efforts and work with cross functional teams to provide technology
advice and guidance for new library services and programs. Prior to applying
for this exciting opportunity, you are encouraged to learn more about the
Library's Renewal initiative by visiting: http://renewal.library.gatech.edu/.

  
Located in Atlanta, Georgia, the Georgia Institute of Technology is a leading
research university committed to improving the human condition through
advanced science and technology. The Georgia Tech Library provides information
services and library spaces to some of the nation's best and brightest college
students and world-class faculty and researchers.

  
To learn more about Georgia Tech or Georgia Tech Library, visit
http://www.gatech.edu/ and http://www.library.gatech.edu/

  
  
Full position description and how to apply available at Careers @ Tech
(Reference Requisition No: 0171905): http://careers.gatech.edu/

  
  
_The Georgia Institute of Technology is an Equal Opportunity/Affirmative
Action employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin,
disability, or protected Veteran status._



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