Good morning,

The application deadline for the Head of Design & Discovery unit at the
University of Michigan Library has been extended to January 31, 2016. For
more information or to apply, please see our posting on the U-M job site.

*Head, Design & Discovery*
*Job Summary*

The University of Michigan Library seeks an experienced professional to
manage and lead the newly created Design & Discovery unit
the Library Information Technology Division (LIT).Design & Discovery,
composed of twelve talented and experienced designers, librarians, and
developers, encompasses three essential IT service areas:

   1. LIT-wide program and service management
   2. User experience (usability, accessibility, content, information
   architecture, design)
   3. Front-end web application development

The Head of Design & Discovery, reporting to the Associate University
Librarian for LIT, provides leadership for programmatic initiatives of the
unit; directs management of the unit’s project and operational portfolio;
and collaborates with the IT leadership team to guide the strategic
direction of the division as a whole. The work of
the Design & Discovery unit is highly collaborative, with projects and
initiatives involving staff from across LIT, the Library, the campus, and
beyond. Unit activities include coordinating strategic
initiatives; designing user-centered IT service models and cross-division
work flows; providing analytics-driven guidance for public discovery,
access, and content systems; promoting the adoption of technology policies
and standards; and coordinating IT project and resource stewardship
initiatives. The unit’s service and operational portfolio includes the
library web site; in-house and vendor-based cross-platform search
and discovery systems; user interface frameworks; library staff business
work flow and content tools; and digital exhibits. Within
its design portfolio, the unit promotes user-centered design while
providing leadership and expertise in User Experience (UX) strategy, user
research, assessment, content creation and management, and web

The successful candidate will work as part of a team of IT managers, with a
combined staff of over 60 FTE, focused on realizing the dual mission of the
division: enabling library services through elegant technology solutions;
and uniting the preservation, access, and publishing of digital content.
Collectively, the division supports the development and upkeep of
fundamental services including the library website;
information discovery and access applications; the library management
system; learning analytics; and learning technologies.

The University of Michigan Library is one of the world's largest academic
research libraries and serves a vibrant university community that is home
to 19 schools and colleges, 100 top ten graduate programs, and annual
research expenditures approaching $1.5 billion a year. To enable the
university's world changing work and to serve the public good, the library
collects, preserves, and shares the scholarly and cultural record in all
existing and emerging forms, and leads the reinvention of the academic
research library in the digital age.

The library is committed to recruiting and retaining a diverse workforce
and encourages all employees to fully incorporate their diverse
backgrounds, skills, and life experiences into their work and towards the
fulfillment of the library's mission.


*Leadership and strategy* – Contributes to strategic planning for LIT in
the context of library and university goals, and translates strategic
thinking into goal-oriented planning and implementation road maps
for Design & Discovery priorities and areas of activity

*Management and ­supervision* – Facilitates operational excellence for
the Design & Discovery unit, including resource management, staff
management, mentoring and training, and general supervision

*Design and development* – Takes part in high level design and development
of applications, methodologies, and services in cooperation with a spectrum
of stakeholders within LIT and across the library

*Research, teaching, and publication* – Participates actively in the larger
professional community by actively exploring relevant topics, and works to
share knowledge through regular presentations, publications, and teaching

Required Qualifications*

   - An ALA-accredited master's degree or advanced degree in a related
   field such as Interaction Design, Experience Design, Information
   Architecture, Knowledge Management, or IT Management and five or more years
   relevant experience or equivalent combination of a relevant advanced degree
   and experience.
   - At least three years staff management experience
   - Demonstrated understanding of the role and potential of technology for
   achieving excellence in the design and delivery of information resources
   and services
   - Demonstrated experience with user-centered service development and
   process improvement within the context of information discovery and digital
   content services
   - Record of developing team effectiveness and excellence, including
   skills, capacities, methods and work flow, professional development, and
   - Record of increasing professional contributions or notable
   accomplishments at the local or national level in one or more areas of
   expertise related to information technology and information systems
   - Demonstrated experience participating in or managing technical
   projects that require complex coordination, high levels of integration,
   and/or diverse stakeholders and users
   - Strong analytical and troubleshooting skills
   - Excellent written and verbal communication
   - Understands and values diversity and the importance of inclusion as
   demonstrated through a commitment to apply and incorporate the differences,
   complexities, and opportunities that diversity brings to an organization.

Desired Qualifications*

   - Demonstrated ability to apply and incorporate the differences,
   complexities, and opportunities that diversity brings to an organization
   - 8 or more years experience relevant to job duties and one or more of
   the following:
      - Experience with design, implementation, or management of
      user-facing application development
      - Experience in any or all of the following user experience areas:
      usability, content, information architecture, design standards, and
      universal design
      - Experience with the design and management of search, discovery,
      indexing, and retrieval systems
      - Experience with processes and tools for managing large project
      - Experience with data analytics, data science, or data-driven
      improvement of services and systems

Additional Information

Benefits, rank, salary

Appointment is anticipated as a senior associate librarian or librarian.
Salary and rank dependent on the candidate's qualifications and experience.
Librarian appointments carry with them increased expectations regarding
professional development, professional engagement, research, and service,
in keeping with the library's process for librarian promotion and

The University of Michigan offers excellent benefits and wellness
opportunities <>.

This position receives 24 days of vacation a year, and 15 days of sick
leave a year with provisions for extended benefits, as well as
opportunities for professional development and travel. TIAA-CREF and
Fidelity Investments retirement options available.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  This job may
be removed from posting boards and filled anytime after the minimum posting
period has ended.

Applications will be reviewed on a rolling basis as they are received.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action

Meghan Musolff
Program Manager for Library IT Services, Training, & Assessment
Online Exhibits/Omeka Coordinator
University of Michigan Library


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