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Production Systems Librarian
Harvard University
Cambridge, MA

**Harvard University  
School/Unit**

Harvard University Information Technology

**Sub-Unit**  
------------  
**Job Function**  
Library

**Time Status**  
Full-time

**Department**  
Library Technology Services

**Salary Grade**  
057

**Union**  
00 - Non Union, Exempt or Temporary

  
**Duties & Responsibilities**  
Harvard University IT is a community of Information Technology professionals
committed to understanding our users and devoted to making it easier for
faculty, students, and staff to teach, research, learn, and work through the
effective use of information technology. We are recruiting an IT workforce
that has both breadth in their ability to collaborate and innovate across
disciplines - and depth in specific areas of expertise. HUIT offers
opportunities for IT professionals to learn and work in a unique technology
landscape and service-focused environment. If you are a technically
proficient, nimble, user-focused and accountable IT professional who also
connects with the importance of collaborating well in a team environment
wHarvard Universitye are looking for you!

  
Library Technology Services (LTS) provides shared services and systems to
support all the libraries in the Harvard Library system. Systems Librarians
function as business analysts, QA testers, and project managers. Systems
librarians play many critical roles in interpreting requests, configuring
applications, and collaborating with library staff across a wide spectrum of
functional areas to analyze system requirements, to assess technical
capabilities, and manage development and implementation projects that will
deliver new functionality, processing efficiencies, and, most importantly,
services for library users. System librarians must have expertise both in
library functions as well as in the technology that will enable those
functions to be as efficient and effective as possible.

  
Reporting to the Director of Library Systems and Support, Library Technology
Services, the Production Systems Librarian is the team lead for the LTS
Support Team. The team lead coordinates user support for all LTS production
applications and manages the LTS web presentation of documentation and our
service catalog. This position oversees support activities (Tier 1, 2, and 3
tickets) for LTS and coordinates activities with the Harvard University IT
(HUIT) Help Desk to ensure consistent practices are in place for cross-
departmental requests. The team lead also plays a key communications role for
LTS by managing the monthly LTS newsletter, arranging open meetings and
workshops as needed, and liaising with the HUIT and HL communications teams.

  
**Basic Qualifications**  
• Masters in Library and Information Science or equivalent experience required

• 2-3 years experience working in a research library

  
**Pre-Employment Screening**  
Identity

  
**EEO Statement**  
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, gender identity,
sexual orientation or any other characteristic protected by law.

  
  
[Apply Here](http://www.Click2apply.net/j63rwgzs9z)



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