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Thanks Mary - I found the info on the main conference page already. FWIW, the info isn't visible when you're in the actual error dialog, which would have been helpful *shrug*. I'm sure it'll get worked out and I appreciate the response. happy registering all, Laura On Wed, Dec 14, 2016 at 9:24 AM, Mary Jinglewski <[log in to unmask]> wrote: > Hi Laura, > > Having trouble registering? Contact Jenn Cummings or Kathy Azevedo, > Code4Lib registrar, at [log in to unmask] or +1.303.254.6600 > > Best, > Mary > > On Wed, Dec 14, 2016 at 12:17 PM, Laura Smart <[log in to unmask]> > wrote: > > > I logged in and went through the protocol, but when my card was charged > > there was an issue. > > > > Thanks, > > Laura > > >