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Job Posting: ILS Manager, The Public Library of Cincinnati & Hamilton County The Public Library of Cincinnati & Hamilton County is excited to announce the following vacancy. Please, see the full job posting on our web site under Current Openings<http://www.cincinnatilibrary.org/info/employment.asp> and apply online. The position is responsible for the management of the Integrated Library System and the three staff members on the ILS Team, which includes two Analysts and a System Administrator/Developer. We are currently a self-hosted Sierra and Encore library. https://bit.ly/2lPxTFh ILS Manager - Technology Operations DUTIES: * Manages the staff and operations that support the Library's Integrated Library System (ILS) and related applications. * Participates in personnel processes for staff, including, but not limited to hiring, supervision and evaluation of staff performance and identification of staff training needs. * Leads staff members in providing the highest quality service to all internal and external customers, which include building group morale and cohesiveness, managing group processes and achieving team goals. * Assists in long-range planning of the ILS that will meet changing and future customer needs. * Assists with system-wide decision making through consistent information sharing, regular attendance at manager's meetings and service on committees * Overseas custom reporting solutions developed on the ILS database. * Collects, analyzes, and presents ILS usage and collection data to assist with system-wide decision-making. * Maintains system usability and ensures that user problems are investigated thoroughly and solutions are pursued and communicated to staff. * Supports integration of applications with the ILS, including third-party and Library systems. * Collaborates with other departments within the Library about issues related to ILS processes and the development of products using ILS data and functionality. * Ensures integrity, reliability, and security of data within the system, including the management of ILS records in adherence with the Library's records retention policy. * Coordinates software upgrades and planned system maintenance. * Work with ILS vendor to manage ILS contracts and invoices. * Serves on and/or leads project teams. * Documents and communicates ILS procedures for staff system-wide. * Supports training on ILS functions and use to staff. * Participates in in-service training, attends meetings, workshops and conferences, reads professional literature to maintain awareness of developments in the field of library systems and resource management and discovery. * Represents the Library by working with local and statewide ILS professionals. * Assists with special projects as needed. * Provides oversight of on-site or hosted ILS servers and maintains knowledge about their maintenance and upkeep. QUALIFICATIONS: * Minimum of three years of increasingly responsible professional experience. * Minimum of three years of supervisory experience, preferably at the manager level. * Knowledge of library data, including bibliographic record structures and core library operations, such as circulation, cataloging, and discovery. * Strong analytical and troubleshooting skills with the capacity to understand and interpret data. * Independent judgment in order to set priorities and work independently. * Interpersonal skills to deal effectively with staff. * Effective verbal and written communication skills. * Concentrates on a task despite frequent interruptions. * Ability to think analytically and develop new or revised procedures and workflow. * Must have keyboarding skills and the ability to read print and on-screen information. * Ability to effectively use word processing, spreadsheet, and e-mail applications. * Manual dexterity necessary to efficiently operate office equipment including, but not limited to, computer, calculator, and copier. * Customer service focus. PREFERRED QUALIFICATIONS: * Considerable experience using an Integrated Library System, specifically Innovative Interfaces' Sierra * Experience using statistical software applications and visualization tools, such as Excel, R, Tableau, and SPSS to produce meaningful insight about data. * Knowledge of computer systems and networks as related to the use of software applications. JOB LOCATION: Cincinnati, OH, United States POSITION: Full-time EDUCATION: Bachelor's Degree in Information Systems or Computer Science or an equivalent combination of education and experience. Master's degree in Library & Information Science preferred. HOURS: Normal business hours and some evenings and weekends SALARY: Grade 12: $74,484.80 - $113,214.40 annually Our web site: http://www.cincinnatilibrary.org/