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Hi, An ACRL colleague suggested someone on this list might have had the same issue. ZOOM <http://www.zoom.us> is a free or subscription platform for virtual meetings that can utilize desktop sharing. Some universities have ZOOM subscriptions and have online courses with ZOOM to deliver lectures. I have been pondering whether to start a real-time (virtual reference) service with Zoom, particularly when either the academic question might involve showing the librarian what goes wrong, or when the Librarian can show the best practice for finding information. I have had a couple of messages with Zoom technical support, and they agree that threading the initial sign-on through our campus SSO would eliminate non-affiliate traffic. Anyone have any experience with the script to launch into a specific zoom account that would do that with EZproxy as the vehicle for SSO? Or should we just put a link for that specific zoom room on a web-page after the SSO? Any perspective appreciated. Yes, ZOOM works in China with no VPN. We would pair this service with WeChat for short answers that do not require desktop sharing. Charlie Greenberg -- Charles J Greenberg MLS MEd University Library Director Wenzhou-Kean University Building A, Room 309 (currently) 88 Daxue Lu, Ouhai Wenzhou, Zhejiang Province P. R. CHINA 325060 Phone (office) +86-57755870651 Phone (cell): +86-13738363714; Email: [log in to unmask] “*All things are ready, if our minds be so*.” Henry V 4:3