The New York Public Library is looking for talented tech instructors, trainers, or industry professionals to join our team and help New Yorkers achieve their tech skills. This position is for someone interested in community development through education. You will be supporting adult learners of diverse careers, educational backgrounds, and cultures as they embark on their desire to upskill in technology.  The NYPL offers technology classes in more than 80 libraries across the Bronx, Manhattan, and Staten Island.  Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more.

Key Responsibilities

This position provides support in the following areas:

Designs, schedules, promotes and conducts instructor-led technology training classes throughout the NYPL branch libraries
Prepares equipment and materials for training, creates and/or updates materials as needed
Uses effective classroom training techniques, promoting active learning, adapting instruction to meet the needs of learners, and encouraging individual practice.
Collaborates with other Technology Instructors to continuously enhance technical instructional delivery, presentation skills and content
Provides attendance reports of all classes conducted
Assists with digital literacy training for other library staff 
Travels throughout Manhattan, Staten Island and the Bronx to deliver trainings, as needed 
Performs ad-hoc project related duties as required
Evenings and weekends as needed

Skills Knowledge & Expertise

Bachelor’s degree and a minimum of two years relevant work experience; or an equivalent combination of education and experience
Prior experience teaching/instructing/training adults for related technology products and services
The ability to instruct in a “hands-off” manner, letting users learn by doing
Ability to teach in both traditional classroom and virtual classroom setting
Extensive knowledge of Mac and PC platforms
Strong aptitude for learning new and emerging technologies quickly
Demonstrated ability to use and provide assistance for:
Windows 10 and MS Office 2019
Adobe CC
HTML/CSS and/or Python
Video editing and/or audio production software

Preferred Qualifications

Knowledge of:
Javascript, RWD, jQuery,Bootstrap, Python and/or Ruby 
Adobe Captivate or Articulate Storyline
Adobe Premiere or equivalent
Ableton and/or Pro Tools 
VR/AR software and/or Unity 
CAD software 

Knowledge of New York metropolitan area


Absent a qualifying exception for medical or religious reasons, newly hired employees of the New York Public Library must present proof of receipt of a COVID-19 vaccination and may not begin employment at the Library until 14 days after their receipt of their second dose of either the Pfizer or Moderna vaccines or 14 days after their first dose of the Johnson & Johnson vaccine.  Newly hired employees who need additional time to receive their vaccination prior to their start date may request an adjournment of their start date with their hiring manager.  The Library will consider such requests on a case by case basis, depending upon the Library’s operational needs, among other factors.  The Library will further consider exemptions for prospective employees who cannot become vaccinated due to a qualifying medical condition or a sincerely held religious belief or practice.  Candidates who receive a conditional offer of employment and who seek a medical or religious exemption to the Library’s vaccination policy will be provided with additional instructions at the time of the conditional offer.

Core Values

Be Helpful to patrons and colleagues
Be Resourceful in solving problems 
Be Curious in all aspects of your work

Physical Duties

Limited physical effort is required
Light lifting required
Will require travel within NYC

Physical Required?

Union/Non Union
Non Union

FLSA Status
Non Exempt

35 hours per week

1pm - 9pm (4 days during week and one 7 hour shift on a Saturday or Sunday)

About The New York Public Library

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at 

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