Boulware
Myisha
11/05/2021
3861 Slate Rd
AURORA
IL
60504
US
[log in to unmask]
Reluctance to Seek Mental Health Treatment Among African Americans Living in Generational Poverty
2021
01/01/2021
Ph.D.
0543
Walden University
Psychology
D
Street
Sandra
Barnes-Young
Leslie
0384
Behavioral psychology
0602
Behavioral sciences
0620
Developmental psychology
African Americans, Chicago, generational poverty, mental health, mental health treatment, mental illness
en
African Americans are 20% more likely to experience mental health issues but are the least likely group to seek professional mental health treatment. In addition, African Americans are more likely to experience severe mental health conditions than other races due to a greater risk of homelessness and being exposed to violence. This research study used a phenomenological qualitative methodology to explore the attitudes and lived experiences of 10 African Americans living in generational poverty in inner-city Chicago. The participants provide detailed accounts of their lived experiences with generational poverty, mental health, and the attitudes their family lineage had shared with them regarding professional mental health treatment. This research study is based on social stratification and racial segregation theories which focus on the poverty cycle in poor neighborhoods. Thematic analysis was used to analyze the qualitative data. Using the common sense model to guide analysis, four core themes emerged: coping mechanisms, upbringing, attitude, and religion. Two subthemes were also identified: family involvement and mistrust. All of the participants expressed various levels of reluctance towards mental health treatment based on personal experiences, cultural influence, and coping mechanisms utilized by family members. Reduction in mental health care disparities can restore African Americans’ trust in clinicians and encourage African Americans to seek professional mental health treatment when needed. African Americans living in generational poverty may benefit from the results of this study by alleviating the symptoms associated with poor mental health such as psychological distress, severe depressive episodes, poverty, and violence.
Boulware_waldenu_0543D_27105.pdf
2018-07-13 15:43:13
2021-11-05 10:16:22
1
Open access
Le
Michael
H.
05/18/2017
US
[log in to unmask]
12/24/2021
8717 Franklin Ave.
Clive
IA
50325
US
[log in to unmask]
Health Care Leader Strategies for Cultural Diversity in the Workplace
2021
01/01/2021
D.B.A.
0543
Walden University
Business Administration
D
Simon
Marilyn
K
Simon
Marilyn
K
Brown
Annie
H
Blando
Judy
L
0310
Business administration
Cultural Diversity
en
Health care leaders who lack strategies to manage workers from diverse ethnic and cultural backgrounds face high employee turnover. High employee turnover can jeopardize the health of patients and the financial stability of their organization. Grounded in the cognitive diversity theory, the purpose of this qualitative multiple case study was to explore strategies eight health care leaders in Iowa use to manage diverse employees. Data sources were semistructured interviews, researcher notes, and a review of the diversity policies of each facility. Five themes identified through thematic analysis included leaders using recruitment strategies to promote diversity, leaders encouraging and using communication/feedback, leaders conducting diversity training to encourage diversity, leaders providing suitable working conditions to promote diversity, and leaders encouraging and engaging in teamwork and collaboration. A key recommendation for health care leaders is to conduct diversity training that encourages teamwork and collaboration amongst employees with diverse cultures and backgrounds. The implications for positive social change include the potential for health care leaders to build a more inclusive culture that can lead to lower turnover in staff and improve the quality of healthcare for patients.
Le_waldenu_0543D_18969.pdf
2018-07-13 15:43:13
2021-12-24 10:12:43
1
Open access
White
John
Todd
10/21/2021
1069 North 4150 West
West Point
UT
84015
US
[log in to unmask]
The Efficacy of Interpersonal Skills on Sales Production Among Pharmaceutical Salespeople
2021
01/01/2021
Psy.D.
0543
Walden University
Psychology
D
Orr-Sprague
Stacy
Sukal
Marlon
Schmidt
John
0703
Organizational behavior
0635
Organization theory
Interpersonal Skills, Large Group Meetings, People Skills, Pharmaceutical Sales, Sales, Tenure
en
The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended were also used to predict total sales income. A sample of 107 pharmaceutical salespeople served as participants, completing the CSRS and a questionnaire capturing the other two predictors as well as their income sources. Interpersonal skills predicted increased sales income with an R2 of .10, a beta value of .23, and an improved t value of 2.45. Tenure also predicted increased sales income with a positive correlation of .25, a t value of 2.91 and a beta of .30. There was no significant increase from the number of large group meetings held with a beta of -270.16. Through the findings of this study positive social change will be promoted by increasing the understanding of the role of interpersonal skills in a pharmaceutical salesperson’s performance thereby improving the sales experience for both consumers and salespeople alike. Additionally, companies can use these findings to provide more targeted employee training and potentially identify more suitable job candidates, which could lead to greater organizational sales performance and an even better customer experience.
White_waldenu_0543D_27028.pdf
2018-07-13 15:43:13
2021-10-21 11:33:57
1
Open access