Boulware Myisha 11/05/2021 3861 Slate Rd AURORA IL 60504 US [log in to unmask] Reluctance to Seek Mental Health Treatment Among African Americans Living in Generational Poverty 2021 01/01/2021 Ph.D. 0543 Walden University Psychology D Street Sandra Barnes-Young Leslie 0384 Behavioral psychology 0602 Behavioral sciences 0620 Developmental psychology African Americans, Chicago, generational poverty, mental health, mental health treatment, mental illness en African Americans are 20% more likely to experience mental health issues but are the least likely group to seek professional mental health treatment. In addition, African Americans are more likely to experience severe mental health conditions than other races due to a greater risk of homelessness and being exposed to violence. This research study used a phenomenological qualitative methodology to explore the attitudes and lived experiences of 10 African Americans living in generational poverty in inner-city Chicago. The participants provide detailed accounts of their lived experiences with generational poverty, mental health, and the attitudes their family lineage had shared with them regarding professional mental health treatment. This research study is based on social stratification and racial segregation theories which focus on the poverty cycle in poor neighborhoods. Thematic analysis was used to analyze the qualitative data. Using the common sense model to guide analysis, four core themes emerged: coping mechanisms, upbringing, attitude, and religion. Two subthemes were also identified: family involvement and mistrust. All of the participants expressed various levels of reluctance towards mental health treatment based on personal experiences, cultural influence, and coping mechanisms utilized by family members. Reduction in mental health care disparities can restore African Americans’ trust in clinicians and encourage African Americans to seek professional mental health treatment when needed. African Americans living in generational poverty may benefit from the results of this study by alleviating the symptoms associated with poor mental health such as psychological distress, severe depressive episodes, poverty, and violence. Boulware_waldenu_0543D_27105.pdf 2018-07-13 15:43:13 2021-11-05 10:16:22 1 Open access Le Michael H. 05/18/2017 US [log in to unmask] 12/24/2021 8717 Franklin Ave. Clive IA 50325 US [log in to unmask] Health Care Leader Strategies for Cultural Diversity in the Workplace 2021 01/01/2021 D.B.A. 0543 Walden University Business Administration D Simon Marilyn K Simon Marilyn K Brown Annie H Blando Judy L 0310 Business administration Cultural Diversity en Health care leaders who lack strategies to manage workers from diverse ethnic and cultural backgrounds face high employee turnover. High employee turnover can jeopardize the health of patients and the financial stability of their organization. Grounded in the cognitive diversity theory, the purpose of this qualitative multiple case study was to explore strategies eight health care leaders in Iowa use to manage diverse employees. Data sources were semistructured interviews, researcher notes, and a review of the diversity policies of each facility. Five themes identified through thematic analysis included leaders using recruitment strategies to promote diversity, leaders encouraging and using communication/feedback, leaders conducting diversity training to encourage diversity, leaders providing suitable working conditions to promote diversity, and leaders encouraging and engaging in teamwork and collaboration. A key recommendation for health care leaders is to conduct diversity training that encourages teamwork and collaboration amongst employees with diverse cultures and backgrounds. The implications for positive social change include the potential for health care leaders to build a more inclusive culture that can lead to lower turnover in staff and improve the quality of healthcare for patients. Le_waldenu_0543D_18969.pdf 2018-07-13 15:43:13 2021-12-24 10:12:43 1 Open access White John Todd 10/21/2021 1069 North 4150 West West Point UT 84015 US [log in to unmask] The Efficacy of Interpersonal Skills on Sales Production Among Pharmaceutical Salespeople 2021 01/01/2021 Psy.D. 0543 Walden University Psychology D Orr-Sprague Stacy Sukal Marlon Schmidt John 0703 Organizational behavior 0635 Organization theory Interpersonal Skills, Large Group Meetings, People Skills, Pharmaceutical Sales, Sales, Tenure en The pharmaceutical industry relies heavily on sales to stimulate growth, support research and development, and remain solvent. A review of the literature revealed there is limited insight on the impact of interpersonal skills on sales performance. This study addressed the role of interpersonal skills in a pharmaceutical salesperson’s performance in terms of total sales income, which includes salary, bonuses, and commissions. Gardner’s (1983) multiple intelligences theory, specifically interpersonal skills, served as the study’s framework. The Conversational Skills Rating Scale (CSRS) was used to assess interpersonal skill level. Additionally, the relationship between salesperson tenure and the number of sales meetings attended were also used to predict total sales income. A sample of 107 pharmaceutical salespeople served as participants, completing the CSRS and a questionnaire capturing the other two predictors as well as their income sources. Interpersonal skills predicted increased sales income with an R2 of .10, a beta value of .23, and an improved t value of 2.45. Tenure also predicted increased sales income with a positive correlation of .25, a t value of 2.91 and a beta of .30. There was no significant increase from the number of large group meetings held with a beta of -270.16. Through the findings of this study positive social change will be promoted by increasing the understanding of the role of interpersonal skills in a pharmaceutical salesperson’s performance thereby improving the sales experience for both consumers and salespeople alike. Additionally, companies can use these findings to provide more targeted employee training and potentially identify more suitable job candidates, which could lead to greater organizational sales performance and an even better customer experience. White_waldenu_0543D_27028.pdf 2018-07-13 15:43:13 2021-10-21 11:33:57 1 Open access