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I don't mean to hijack the thread, but I'd be interested in hearing what other analytics solutions people are using besides Matomo. I need very little for my web reports--basically a counter on a few specific pages. We don't do any higher analysis or events. I've long felt that Google Analytics was too much for us. Thanks, Andrew On Fri, Nov 18, 2022 at 2:01 PM Peter Velikonja <[log in to unmask]> wrote: > Hi, > > I am also interested in getting a better understanding of Matomo. I am > collecting > analytics for about 40 public libraries, running Google Analytics, Matomo, > and another > program, Clicky, in parallel for all of them; my original hope was to > validate Google Analytics > results. I do gain some insights, and this setup is useful for drilling > down on anomalies like > robot traffic bulges, but mostly I see variation. Each program gives me > *comparable* results that I > wish were more closely aligned; side-by-side comparisons are more confusing > than revealing to me. > My basic conclusion is that none of these analytics programs can be called > accurate, they each > interpret visits or users in their own way, and I'm pretty sure they all > use a one-way or > 'unreliable' socket protocol, so, unlike with a server log, I can't assume > every item served is > represented. I'd like to develop better confidence in these analytics > programs by getting a deeper > understanding of how they really work. Thanks, > > peter > > On Thu, Nov 17, 2022 at 11:14 AM Heidi J. Webb <[log in to unmask]> wrote: > > > Chad and others, > > > > I'm interested as well! We've been testing Matomo too with some struggles > > with usage reporting. > > > > We noticed that Matomo is not tracking all hits. At first, I thought > maybe > > google analytics was tracking more bots or something but my team > > purposefully went to a bunch of sites one day recently and only usage > from > > one of the 5 devices we were using regardless of browser or location was > > tracked and logged. > > > > This is currently on my list to investigate more and it sounds like Chad > > has dug in much more deeply but since the topic made the listserv, I > would > > welcome input. > > > > Heidi > > > > Heidi Webb | Discovery and Technology Services > > Upstate Medical University | [log in to unmask] > > > > -----Original Message----- > > From: Code for Libraries <[log in to unmask]> On Behalf Of Haefele, > > Chad Mark > > Sent: Thursday, November 17, 2022 9:41 AM > > To: [log in to unmask] > > Subject: [EXTERNAL] [CODE4LIB] Matomo > > > > With the July 2023 Google Analytics transition looming, we've been > > evaluating Matomo as a possible replacement. > > > > Has anyone been robustly using Matomo who'd be willing to chat about it? > > > > I'm interested in general best practices, but also some specific > > troubleshooting: > > > > Matomo was looking promising until I noticed a concerning reporting issue > > on low-use pages: > > -If I look for usage of those pages on a single specific day, Matomo > > reports correctly. > > -If I run the same report for a date range that includes that same day, > > Matomo reports no usage. We've reprocessed the data from raw logs as > Matomo > > suggests, without improvement. > > > > Thank you, > > Chad > > > > > > > > --- > > Chad Haefele > > he/him/his > > Head of User Experience > > UNC University Libraries > > [log in to unmask] > > > > > > > > > > > > -- > > Peter Velikonja > Head of Research, Koios LLC > http://www.koios.co > *Let's reconnect public libraries with the public.* > -- Andrew Ward (he/him/his) Digital Services Librarian Troy Public Library