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Hi Charles, I went to the site I usually go to for phone fixes, because issues are usually due to settings or third party apps of some sort. This is what came up. The 2nd one is actually from a samsung rep. Good luck, hope this helps. Tina 1) Switch on Ultra powersaving mode and let the phone get switched off by itself by draining it's battery. Once it is in switch off position keep it on charging with fast charger for 150 complete minutes. Your problem will be solved mate[:smiling_face_with_sunglasses:] 2) Samsung_India_<https://r2.community.samsung.com/t5/user/viewprofilepage/user-id/182767> Active Level 10 OPTIONS <https://r2.community.samsung.com/t5/Galaxy-S/my-phone-is-not-charging-past-70/td-p/6392#> ý02-16-2017 11:17 AM in Galaxy S<https://r2.community.samsung.com/t5/Galaxy-S/bd-p/in-community-sp-gs> Thanks for being with Samsung and for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. It appears that there may be a third party app or other program that may be leading to what you are experiencing. Placing your device in safe mode disables all third party apps upon startup, to help determine if the use of a third party app is interfering with your device .restart your phone in safe mode. While your phone is powered off, press the power button to turn on the phone, once you see the Samsung logo appear press the volume down key and hold it until you have completely booted up. Also, the relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Kristina Bing, MLIS Librarian, Sentara Healthcare Library 757.388.3693 [cid:2eddef7f-00a6-426c-8395-e1d7bc8ae894] ________________________________ From: Code for Libraries <[log in to unmask]> on behalf of charles meyer <[log in to unmask]> Sent: Wednesday, November 9, 2022 11:18 PM To: [log in to unmask] <[log in to unmask]> Subject: [CODE4LIB] Samsung Galaxy AO2s - charging issues Notice: This email originated outside the Sentara Healthcare network. Beware of links and attachments. Forward suspicious emails to [log in to unmask] Hi my esteemed listmates, I'm in a troubled scenario. Another hurricane is heading our way and my Sasmung Galaxy AO2s keeps displaying wrong charger or cord error message (triangle with exclamation point in it). This just occurred today after I installed the Open Camera app from the Google Play store. I doubt the 2 are connected but I'm not a cell phone engineer. The phone is at 69% charge then goes to 70% and sits there for 3 hours. I've Goolged and YouiTubed this and tried a few suggestions. It's a sealed phone so you cnalt just pop out the battery like the old LGs. I connected it to several different outlets and then my Dell laptop. Nothing Helps. There is no Samsung support. Months ago I had questions re: if I could enlarge the Time displayed on the screen, Web site US tech support is terrible. I toed emailing India and South America support to no avail. I then snail mailed a letter to Samsung's CEO in North America and after 3 weeks have "enjoyed" no reply. LG would email you back in a day. Anyone have a Samsung with this problem of chaRING? Anyone have any success reaching Samsung tech support. Everyone advises you charge up your cell before a hurricane. How do you do that with a Samsung like this? Thank you. Charles. Charlotte County Florida public library Disclaimer: This electronic message and its contents and attachments contain information from Sentara Healthcare and is confidential or otherwise protected from disclosure. The information is intended to be for the addressee only. If you are not the addressee, any disclosure, copy, distribution or use of the contents of this message is prohibited. If you have received this electronic message in error, please notify us immediately and destroy the original message and all copies.