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My esteemed listmates, Convoluted doesn;t even begin to describe this. I've Googled it and called Tracfone but no solutions. I downloaded and installed the Smart Switch app on both phones. Not easy as each time it tried to install best of tech and entertainment-whatever on both phones. Spam. Now my new Sasmung has some of the contacts but not all. I can see them when I swipe Contacts. I can't see any but 4 of them when I swipe the PHone (green icon) to dial any of the phone numbers. If I choose Manage Contacts > and then place a circle in the dot next to All for all my contacts and proceed to the next page I can choose Manage Contacts and choose Export and it will only export to internal storage. No cell, no other Sasmung no android. Anyone *actually accomplish* moving their contacts with phone numbers from one Sasmiung cell to another Samsung cell? Not Googling or Yu Tubingit - actually do it? Samsung has no email tech support. Thank you. Charles Charlotte County public library