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My esteemed listmates, I beg your indulgences on this one. There are more than just one of our patrons who live on Social Security alone, dare I use the 4 letter word .... poor? They've been using a Tracfone from HSN for $60 for 1,500 minutes. After just 3-4 months they tied to make a cal and Straight Talk popped up on their phone. She didn't subscribe to Straight Talk. They did the 611611 and were told they had no minutes left. They don't spend much on their phone. Thye do not watch moves or TV shows. Just make a call to their Dr or bank. They then bought 100 more minutes from Tracfone in May but now August 15ht she's depleted her phone call time again. Tracfone will not tell you how your minutes were consumed so she's perplexed. She can't afford $20-30 a month for Consumer Cellular. Is it possible some hacker is hacking away her minutes? I've been Googling this and reddit is replete with many complaints re: poor people trying to just get, keep and use a simple cell to make just a few calls. Her SS is too mcuh for her to qualify for a Federal Golv't free phone. I've joined cell phone forums for suggestions but just get the answer - get Consumer Cellular for $20-30/mo. Has anyone found an online forum for people without means to find basic phone service or maybe you;ce come across any article or blogs? I so appreciate your help. Charles. Charlotte County Public Library