I am keen on finding out whether there are libraries out there that have
developed a good way to manage email alerts your library is subscribed
to.
Our library is subscribed to around 130 email alerts that are delivered
to our inbox. Many of these emails need to be actioned in different
ways. In some cases, a staff member needs to save an electronic file
and add it to the collection. In other cases, an email is generated
and forwarded to the group of clients. There are lots of small steps
involved in managing each one of those alerts and the whole area has
become quite challenging to manage over the time.
Does you library subscribe to emails at all?
Do you have a tool to manage the processes involved?
Do you use a system/software to manage these alerts? Or just to manage
the distribution list if required? If no, do you know of any (preferably
open source) that can do the job?
I appreciate any experience you may be willing to share.
Many thanks,
Renata Dyer
Systems Librarian
Information Services
The Treasury
Langton Crescent, Parkes ACT 2600 Australia
(p) 02 6263 2736
(f) 02 6263 2738
(e) [log in to unmask]
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