University of Kentucky Libraries

Lexington, KY 40506-0456

www.uky.edu/Libraries<http://www.uky.edu/Libraries>

September 29, 2008

POSITION:  Director of Library Desktop Support - JOB #SP523836
AVAILABLE:  November 1, 2008
DESCRIPTION AND RESPONSIBILITIES:  The University of Kentucky Libraries seeks a knowledgeable, personable and technically experienced professional to serve as the Director of Library Desktop Support.  The Director is responsible for overseeing the allocation and maintenance of over 700 desktop computers for library staff and the public, and the distribution and proper function of networked printers and other computer peripherals.   The Director will manage library desktop support services including supervision of two full-time computer support personnel, and will plan and manage computer leases and equipment deployment and installation.  The Director will manage the technical support budget, handle equipment and software requests from library staff and faculty, evaluate requests and alternatives and seek solutions based on needs assessments.  The Director must be aware of workflow and processes in an academic library; the position will require them to orient new library faculty and staff on University and Library computing policy, basic computer operations, general library systems, and standard University computing services like IDs, passwords, and email.  The Director may need to conduct training or demonstrations for some software applications.  The successful candidate will be expected to possess a keen understanding of computer operations, and will be expected to monitor trends in information technology and new uses of computing and software in academic libraries.  Reporting to the Associate Dean for Library Information Technology, the Director of Library Desktop Support must communicate and maintain close interaction with most departments in the UK library system.  Additionally, the Director will participate in library committee/workgroups and other library service activities.  Interested applicants must attach a resume and cover letter to apply for this position.
QUALIFICATIONS
Required:  ALA-accredited MLS. Experience with library systems department and/or library public or staff computer support.  Supervisory experience.  Evidence of ability to plan and implement large projects.  Excellent organizational and oral and written communication skills and the ability to work productively with a wide range of individuals and groups.  Proficient knowledge of current Microsoft Windows environment and MS Office applications.  Commitment to ongoing professional development and activity; evidence of the ability to meet University of Kentucky requirements for promotion and tenure.
Preferred Education/Experience:  Experience working in a research university environment. Knowledge of Voyager, Illiad, Ariel, and other library applications.  Microsoft Certification.
SALARY AND BENEFITS:  Salary commensurate with qualifications and experience. Tenure track, faculty rank, 12 month appointment, 22 days annual leave. TIAA/CREF and Fidelity retirement plans. For additional benefits see http://www.uky.edu/HR/benefits.
LIBRARY:  Located in the beautiful bluegrass region of central Kentucky, the University of Kentucky Libraries system includes the main William T. Young Library, Medical Center Library, Law Library, Special Collections & Digital Programs, Agricultural Information Center, Little Fine Arts Library, Design Library, Education Library, Engineering Library and five science libraries. Combined holdings total more than 3 million volumes. The system has a faculty of 70 and a support and professional staff of 100 who serve a student body of 28,000. The UK Libraries use the Voyager integrated library system. Library membership includes the Association of Research Libraries, SOLINET, ASERL, and the Center for Research Libraries. The UK Libraries is a regional depository for government publications.
TO APPLY for job # SP523836, a UK Academic Profile must be submitted at www.uky.edu/ukjobs<http://www.uky.edu/ukjobs>.  If you have any questions, contact HR/Employment, phone (859)257-9555 press 2 or email [log in to unmask]<mailto:[log in to unmask]>.  Application deadline is October 31, 2008, but may be extended as needed.  Upon offer of employment, successful applicants for certain positions must undergo a national background check as required by University of Kentucky Human Resources.
The University of Kentucky is an equal opportunity employer and encourages applications from minorities and women.


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Meghan Manor
Human Resources Assistant
University of Kentucky
I-85 William T. Young Library
Lexington, KY 40506
(859) 257 - 0500 ext. 2096