On Jul 30, 2010, at 12:01 PM, Andrew Darby wrote:

> As others have noted, a little user testing goes a long way....

FYI, the folks on Usability4Lib may be helpful when it comes to learning how to address usability issues:

  http://dewey.library.nd.edu/mailing-lists/usability4lib/

-- 
Eric "On Vacation?" Morgan