**Description and Duties:**  
  
Within the framework of established policies, regulations and procedures, in
consultation with the Systems Coordinator, the Division Head of Discovery
Systems and other Discovery Systems staff, the incumbent provides technical
expertise and support for the Library's web presence. Duties include
development of new web applications and maintenance and enhancement of
existing web applications from simple to complex; ensuring the smooth
operation of designated Library web software systems (eg. Drupal, WordPress,
DokuWiki, and in-house web applications) with appropriate documentation, back-
up, maintenance and upgrades; diagnosis, research and troubleshooting of
problems with the Library's web presence, escalating issues as necessary, and
documenting solutions; exploring new web software systems; providing user
support for web systems; assisting in development of web analytics tracking
reports and in implementing analytics and usability driven web page
modifications; providing back-up for other senior Discovery Systems
technicians in the areas of user support, database administration, and user
support.

  
**Qualifications**  
  
Recent college diploma or other post-secondary education specializing in web
application development and user driven design, and a minimum of one year of
proven and recent experience in complex database driven website development,
preferably in a high-demand user-centred environment OR The equivalent
combination of education and experience which must include a minimum of two
years' proven and recent experience in complex database and user focused
website development, preferably in a high-demand user-centred environment.

Proven proficiency with PHP, SQL, relational databases (e.g. MySQL, Oracle,
PostgreSQL), HTML, CSS, CVS/SVN. Desirable experience: Unix system
administration, Apache administration, experience with web application
performance tuning.

  
**Desirable experience: **  
  
Proven experience with library specific web applications (e.g. ILS, Discovery
Layer, Open Journal Software, Institutional Repository, OpenURL resolver).
Proven experience working in a team environment an asset. Familiarity with
Queen's computing infrastructure an asset.



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