Junior Content Specialist

ITHAKA

Princeton, NJ

  
ITHAKA (www.ITHAKA.org) is a not-for-profit organization dedicated to helping
the academic community use digital technology to preserve the scholarly record
and to advance research and teaching in sustainable ways.
ITHAKA provides innovative services that benefit higher education including
JSTOR, Portico, and Ithaka S+R. ITHAKA is headquartered in
New York, NY with offices in Ann Arbor, MI and Princeton, NJ.

  
The Jr. Content Specialist will work closely with vendors, Publisher
Relations, Content Development, User Services and other internal departments
to meet deadlines and ensure that existing and incoming publishers' electronic
scholarly content is processed in accordance with best practices and quality
control guidelines. This position reports directly to the Manager of Content
Production: Live Environment.

  
The position's responsibilities may include, but are not limited to:

  
 Act as a quality control analyst in the production and publishing of
publisher content;

 Execute production activities based on established business goals and needs;

 Quickly respond to and effectively troubleshoot and resolve problems either
generated by the system or identified by publisher/publisher relations or end-
users;

 Delegate problems that require additional clarification and/or resolution to
appropriate technical staff or publisher relations;

 Maintain and track vendor turnaround times and processing metrics;

 Follow and foster guidelines and best practices in quality control of
content;

 Other duties as assigned.

  
A successful Jr. Content Specialist will be:

A self-directed, self-motivated individual who feels comfortable taking on a
broad and changing set of responsibilities; seeks out additional
work/responsibilities in a fast-paced and rapidly evolving organizational
environment; and looks for pro-active ways to improve and enhance
communication and workflow processes. Ideally, the perfect candidate will have
familiarity with electronic or technical publishing and will possess strong
problem solving skills.

  
Required Qualifications:

 Basic knowledge of rich text markup languages such as SGML, XML, or HTML.

 Experience in working with complex textual data.

 Excellent organizational skills, with a strong attention to detail, a proven
track record of meeting deadlines, and a willingness to work in a hands-on
environment.

 Strong analytical skills for effective problem solving.

 Working knowledge with Microsoft Office products.

 Excellent communication and interpersonal skills.

 Bachelor's degree or equivalent experience in publishing, production,
quality control, training, or technical support.

  
Desired Qualifications:

 Experience in publishing, production, quality control, training, or
technical support.

 Understanding of quality control methods, procedures, and guidelines.

 Familiarity with content management and workflow systems such as Documentum.

  
  
  
Our benefits:

  
*ITHAKA currently offers an extremely competitive benefit plan including:  
• Choice of two medical plans, one at no cost to the employee

• Employer paid dental, vision, life insurance, and employee assistance
programs

• Employer contributed pension with a 6 month vesting period…And much, much
more

  
How to apply:

  
Interested candidates can submit their resume, a detailed cover letter, and
salary requirements to:

  
http://tbe.taleo.net/NA2/ats/careers/requisition.jsp?org=ITHAKA&cws=1&rid=149

  
ITHAKA is an equal opportunity/affirmative action employer.

  
*ITHAKA may make changes to its benefits from time to time.  




Brought to you by code4lib jobs: http://jobs.code4lib.org/job/982/