LISTSERV mailing list manager LISTSERV 16.5

Help for CODE4LIB Archives


CODE4LIB Archives

CODE4LIB Archives


CODE4LIB@LISTS.CLIR.ORG


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

CODE4LIB Home

CODE4LIB Home

CODE4LIB  July 2012

CODE4LIB July 2012

Subject:

Job: Web Services Specialist at Boston Public Library

From:

[log in to unmask]

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Sat, 21 Jul 2012 19:14:16 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (75 lines)

Assists in format, design, and coding of library web sites and services
content. Performs basic troubleshooting of web services and
assists with maintenance of web applications.

  
Reports to

Web Services Manager or delegate

  
Scope of Responsibility

  * Creates, formats or codes, maintains, and deletes static and dynamic web content based on departmental standards and systems.
  * Under guidance, is responsible for prioritizing, clarifying, and completing content updates requested by library staff in a timely manner and in accordance with departmental and current web content creation standards.
  * Proofs and corrects basic code generated by other staff and applications to ensure standards compliance/conformity, accessibility and efficiency.
  * Communicates with library patrons on matters related to BPL web sites and services, to help resolve technical issues, responds to user inquiries, and does so in a timely and thorough manner.
  * Works with IT staff through established procedures to ensure proper configuration and reliable operation of web services hosted on library systems and/or over the library network.
  * Devises and employs interim solutions and workarounds for technical web issues that may arise, while working toward full resolution of the root cause, either solo, or for more advanced issues, in conjunction with others.
  * As assigned, works closely with outside vendors and their technicians to ensure maximum availability of web services.
  * Escalates unresolved issues to appropriate staff in web services, or to other IT groups or outside vendors as appropriate.
  * Maintains web services documentation via external manuals and internal comments in source code with appropriate input as needed from other staff.
  * Adheres to established source control, backup, and revision control policies and procedures.
  * Creates, updates, and maintains systems-specific user accounts and permissions for public and staff use of library web services, in accordance with departmental procedures.
  * Assists in usability, unit, and regression testing of source code and applications.
  * Supports and troubleshoots library web sites and services, access to externally hosted online resources, and web content creation tools.
  * As required, trains and supervises web services staff and provides basic instruction on web services to other library staff.
  * Interacts with public and staff and provides excellent customer service.
  * Attends training as directed.
  * Functions as a team member on assigned web-related projects.
  * Identifies and suggests opportunities for online service improvements focusing on improved customer service, usability, and technical efficiencies.
  * Participates in strategic planning and project planning for the web services department.
  * Performs other related duties as required.
  
Competencies

  * Ability to accept responsibility, lead, supervise and direct the work of others, to plan and supervise work to satisfactory completion, and to collaborate successfully with staff and patrons of all age levels.
  * Solid knowledge of (X)HTML, CSS, JavaScript; internet and web-based services, and current best practices of web accessibility and usability, including design and layout. Additional proficiency with PHP and MySQL preferred.
  * Strong writing, editing, and proofreading skills.
  * Experience in writing and designing for the Web, content management, and social media.
  * Proficiency with MS Word, Outlook, Publisher, PowerPoint, and Excel.
  * Ability to develop guides and provide basic instruction for both the public and library staff.
  * Basic public speaking and presentation skills as well as ability to communicate effectively and to present ideas clearly.
  * Demonstrates initiative and appropriate independent decision making skills.
  * Identifies, plans, and prioritizes job responsibilities and tasks.
  * Demonstrated ability to work under deadlines in a front-line support capacity.
  
Qualifications

  * Education - High School graduate or equivalent. Associate or Bachelor Degree and coursework in web design/development preferred.
  * Experience 
    * Two to four years work experience using (X)HTML, JavaScript, and CSS to publish web content, including editing code by hand.Experience using web editing software such as Dreamweaver or similar applications.
    * Experience using Photoshop or similarly robust image editing applications. Additional familiarity editing video and audio preferred.
    * Demonstrated experience in troubleshooting basic back-end web site issues.
    * Minimum of 2 years in customer support.
  
Requirements:

  * Ability to exercise good judgment and focus on detail as required by the job.
  * CORI - Must successfully clear a Criminal Offenders Record Information check with the City of Boston.
  * Residency - Must be a resident of the City of Boston upon the first day of hire.
  
Terms:

  
Union/Salary Plan/Grade: AFSCME/LA-8F

Hours per week: 35

Please refer to the Salary Information section on the Boston Career Center
site for more information on compensation. For each Salary
Plan, salaries are listed by Grade and Step.



Brought to you by code4lib jobs: http://jobs.code4lib.org/job/1484/

Top of Message | Previous Page | Permalink

Advanced Options


Options

Log In

Log In

Get Password

Get Password


Search Archives

Search Archives


Subscribe or Unsubscribe

Subscribe or Unsubscribe


Archives

March 2024
February 2024
January 2024
December 2023
November 2023
October 2023
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
February 2021
January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003

ATOM RSS1 RSS2



LISTS.CLIR.ORG

CataList Email List Search Powered by the LISTSERV Email List Manager