LAC Group seeks a Systems Librarian (Product Ops) for a prominent library
technology solutions organization in Northern California. The ideal candidate
for this position will be an enthusiastic individual who enjoys working in a
challenging, fast-paced, collaborative environment.

  
Please note: Remote employment is not available.

  
Responsibilities:

  * Provide extensive email and phone customer support to libraries using software products on large multi-user UNIX systems.
  * Coordinate support of integrated products.
  * Implement and configure options and software for new installations in production and beta environments.
  * Participate in the development and support of connector technology
  * Provide instruction to staff on features and functionality.
  * Assist in the creation and ongoing development of processes and procedural documentation for internal and external use.
  * Facilitate communication between various departments.
  * Other service and support tasks as needed.
Qualifications:

  * MLS, MLIS, Computer Science degree or equivalent. Working knowledge of library operations strongly preferred.
  * Proficiency with UNIX, Apache, Tomcat, SQL queries.
  * Familiarity with Web Services models & AJAX technologies, HTML, XHTML, XML, CSS, & JavaScript
  * Experience with Open URL and link resolver technologies preferred.
  * Problem-solving skills and attention to detail.
  * Facility for learning new technologies.
  * Excellent written and oral communication skills.
  * Demonstrated commitment and ability to provide exceptional customer service in a rapidly changing environment with competing priorities and deadlines.
  * Scripting skills highly desirable.
  * Ability to work independently with minimal supervision while being a positive and supportive team member.
LAC Group is an Equal Opportunity Employer who values diversity in the
workplace



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