The Sage Library System is looking for a qualified individual to provide
technical support for our Evergreen ILS. The Systems
Support Assistant Contract amount is $34,000 and covers 1395 hours of work
over a 45 week period from August 20, 2012 to June 30, 2013, which averages to
31 hours per week. Further details are
below. Interested individuals should send a cover letter
and resume to Beth Longwell, Sage Systems Administrator, at
[log in to unmask] The position will remain open until
filled.

  
The successful candidate will assist the Sage Systems Administrator in
providing software support in a Linux-based, multi-server
environment. Additional specialized support services are
also provided through a limited support contract with
Equinox. Support services will include assisting with
troubleshooting errors within the Evergreen software, performance tuning of
the PostgreSQL database, data backup, installation of new software releases,
recovery from system failures, and customization of the Evergreen software.

  
This position requires frequent coordination the Sage Systems Manager to
prioritize outstanding problems, designate who will be taking the lead, and
possibly discuss alternative and approaches. An internal
help desk ticketing system will aid in this process. Documentation of actions
taken or solutions implemented will be necessary also.

  
  
The skillset required to effectively carry out these duties includes:

  
- Familiarity with the database structure of an ILS, preferably PostgreSQL  
  
- Systems analysis skills, including an understanding of virtual networked servers, server load distribution, and trouble-shooting ability in a client/server environment  
  
- Knowledge of computer networks and servers, software platforms and standards used by the Evergreen open source integrated library system, including Linux, PostgreSQL, Perl, Java  
  
- Time management skills, project management, and planning ability. Ability to work well independently and in a team environment  
  
- Technical writing ability, ability to clearly document software implementations  
  
The preferred work location for this position is in close proximity to Eastern
Oregon University, La Grande, Oregon where the Sage Library System has its
office. Alternative work locations will be considered as long as provision is
made for the frequent communication necessary between the contractor and the
Sage Systems Manager.



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