Reporting to the Head of Digital Media, the Manager of Digital Technologies is
responsible for technological development and support of the Museum's website,
whitney.org, bulk e-mail, multimedia projects, mobile applications, and web-
based promotions and campaigns as requested.
Recommends and implements standards, evaluates functional design, and tests
usability and compliance; translates visual and interaction design into a
dynamic user experience; provides technical support to systems supporting the
public website, mobile apps, in-museum guides, fundraising, membership,
mailing lists, online retail, online ticketing, museum collections, digital
asset management, and event management; manages software systems to achieve
desired performance and reliability results; works collaboratively with
outside vendors as well as develops projects internally; consults on systems
integration projects as they relate to public-facing products such as the
website and mobile apps.
The Whitney Museum is an equal opportunity employer.
Skills & Requirements
General Requirements: B.A., 3+ years experience maintaining and developing
websites; experience developing mobile applications preferred. Creative
thinker with a keen eye for clean user interface design and implementation and
deep knowledge of web design best practices. Maintains data standards,
including writing of documentation, procedures, and definitions; good
organizational skills, attention to detail, and strong QA skills. Interest in
contemporary visual art preferred. Excellent verbal, written, and
interpersonal communication skills required, including the ability to relay
technical concepts to non-technical audiences.
Technical Requirements: Demonstrated proficiency with web design and
implementation (e.g., HTML, XML, CSS, JavaScript, JSON,
Ruby/Python/PHP/Java/Perl, Photoshop, Illustrator, InDesign etc.); proficiency
in planning, installing, and maintaining relational databases and in using
database tools, including MySQL; experience developing and maintaining web
content management systems, including workflow and technical support issues,
server performance issues, and browser compatibility issues; experience with
accessibility best practices a plus; strong background in managing Linux-based
web server environments, including Apache and DNS configuration, and,
optionally, load balancing and clustering configurations; experience coding in
Ruby on Rails; familiarity with Git version control system; familiarity with
Google Analytics or other website metrics software. Familiarity with iOS
development best practices; Apple iTunes/App Store publishing processes.
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