The Library Information Network is a division of the County's Department of
Business and Community Services. The Library Information Network of Clackamas
County provides programs and services to 11 independent public libraries.
Services include OCLC cataloging, an Inter-library Loan Program, computer
system/WAN administration, and inter-library courier delivery services.

  
RESPONSIBILITIES

Duties may include but are not limited to the following:

  
1. Administers and maintains the operation of a complex relational database
and integrated library software (ILS) systems, applications, and other
databases; diagnoses and resolves software problems, communicates and collects
information from clients on problems, and determines possible solutions and
implements solutions given client input; prepares written proposals or reports
on solution process; documents developed programs; writes operating procedures
and updates user manuals.

2. Prepares and develops logical operational sequences to be performed by
Library Network, ILS and other programs or applications; uses tools,
appropriate computer programming languages to access information, develop
reports and programming, and solve software problems or requests; tests and
debugs programs to assure operational accuracy and stability; plans, tests and
coordinates upgrades; researches and investigates new information relative to
ILS; and coordinates ILS migration as needed.

3. Provides training, technical support and guidance to clients individually,
and/or in groups and committees and also Library Network staff in the areas of
library application software and standard library operating procedures and
policies; works with clients to develop policies and procedures that ensure
the ILS is implemented in adherence to best practices and library standards;
oversees the preparation of instruction manuals for ILS and related systems;
collaborates with library clients on special projects.

4. Serves as the primary technical contact with library automation software
and licensed database vendors; works with staff, clients, and the ILS vendor
to fulfill software development requests and refine the functionality of the
ILS.

5. Develops and implements working software applications according to library
needs; participates in the design, web-design, development, implementation,
and maintenance of desktops and servers (e.g. Online Public Access Catalog);
employs in-depth use of HTML/CSS web development; participates in the
development of procedures and network resource acquisition; responsible for
LINCC web content and client information updates.

6. Provides high level of customer service to the library clients and their
patrons communicating with staff and clients about technology and software
needs.

7. Investigates new technologies; works with clients, Manager, and Network
staff on technology needs, goals, and plans; maintains and increases knowledge
and skills through attendance at meetings, conferences, training seminars, and
in-service training sessions.

8. Acts on behalf of the Library Network Manager in his/her absence or at
his/her direction.

  
QUALIFICATIONS

Thorough knowledge of: core library science areas (acquisitions, cataloging,
circulation, reference, interlibrary loan, and online searching);
library/network programs and their relationship to community needs; automated
library circulation and on-line catalog systems, including systems with web-
interfaces and interlibrary loan tools and practices.

  
Working knowledge of: Library computer systems, the library
automation marketplace and recent developments in Library automation standards
and practices; library telecommunications, networking, and shared systems;
project planning and management, especially library system migrations to new
hardware and software platforms; Machine-Readable Cataloging (MARC) format and
how library systems load store and index data; familiarity with metadata and
other library formats; of customer service concepts and techniques; HTML/CSS
web development; Windows and Unix programs and operating systems; use of
application programming interface (API) and Perl.

  
Skill to: Analyze a wide variety of problems related to
library/network services/software, recommend appropriate action and implement
solutions; develop and maintain cooperative working relationships with network
members, the public and library automation system vendors and to build
consensus and to facilitate meetings; provide leadership in managing a group
of diverse users to achieve consensus on complex system management
issues; communicate effectively, both orally and in writing
including communicating technical information to non-technical
users; compile and analyze data and to design and present
effective training to library staff on all aspects of the automation process;
interpret needs and design/create appropriate working software solutions
according to library needs; tactfully interact with and respond to staff and
library client's technical problems.

  
MINIMUM RECRUITING STANDARDS

A Master's degree in Library Science (MLS) - OR - any satisfactory combination
of experience and training that would demonstrate possession of the required
knowledge and skills.

  
OTHER REQUIREMENTS

Must successfully pass a criminal history check which may include national or
state fingerprint records check.

  
Driving is required for County business on a regular basis or to accomplish
work. Incumbents must possess a valid driver's license, and
possess and maintain an acceptable driving record throughout the course of
employment.



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