The Integrated Library System (ILS) Administrator - CVL is responsible for
development, implementation, support and administration of the Chattahoochee
Valley Libraries' (CVL) integrated library system, currently Polaris,
supporting a variety of services including: acquisitions, serials, cataloging,
circulation, reporting, and public access. Work is performed with considerable
independent judgment and initiative. This position reports to the Collection
Coordinator - CVL.

  
Essential Functions

  
* Ensure ILS remains an effective and functional tool supporting variety of library services for CVL patron and staff.  
* Monitor quality and performance, as well as, maintain integrity of the databases in the system.  
* Provide ongoing support and administration of Polaris ILS.  
* Develop strategies for and coordinate upgrades.  
* Recommend improvements to enhance customer service and staff performance.  
Perform maintenance of the database and coordinate it with CVL staff.

* Serve as a primary contact for Polaris ILS issues and work with other staff to investigate, troubleshoot, and resolve problems relating to the ILS.  
* Solve Polaris ILS problems and coordinate resolution of problems and issues with staff and vendors to assure continuous operations.  
Assist with the development of system usage reports.

* Write and maintain complete and accurate ILS technical documentation and files for the using of ILS, such as, instructions, procedures, and manuals.  
* Serve as a liaison to staff and vendors in matters of ILS, as well as, main contract with ILS vendor, i.e. Polaris.  
* Maintain familiarity with the ILS relational database structure and use of SQL.  
* Stay current on best practices, procedures, and trends in the ILS field through attendance at conferences, participation in organizations and networking.  
  
Other Functions

  
*Daily attendance and punctuality are required for the purpose of ensuring the goals of the work unit are met.  
* Performs other related duties, as assigned, for the purpose of ensuring the efficient, effective functioning of the work unit.  
  
Job Requirements: Minimum Qualifications

  
Skills, Knowledge and Abilities

  
SKILLS are required to perform multiple, non-technical tasks with a potential
need to upgrade skills in order to meet changing job conditions. Specific
skill-based competencies required to satisfactorily perform the functions of
the job include: customer service experience, project management,
organizational, analytical, problem solving and decision making skills,
proficiency in use of Internet electronic resources and computer software
applications, and thorough knowledge of Polaris ILS.

  
KNOWLEDGE is required to perform basic math; read and follow instructions; and
understand written and oral instructions. Specific knowledge-based
competencies required to satisfactorily perform the functions of the job
include: knowledge of library principles, procedures and terminology; related
to specifically to the patron registration and materials circulation, library
catalog organization and cataloging practices, goals and philosophy of library
service; and knowledge of purpose and mission of a public library.

  
ABILITY is required to schedule activities; gather, collate, and/or classify
data; and consider a number of factors when using equipment. Flexibility is
required to independently work with others in a wide variety of circumstances;
work with data utilizing defined but different processes; and operate
equipment using standardized methods such as vendor technical support. Ability
is also required to work with a diversity of individuals and/or groups; work
with a variety of data; and utilize job-related equipment. Some problem-
solving may be required to identify issues and select action plans. Problem
solving with data requires independent interpretation of guidelines; and
problem solving with equipment is limited to moderate. Specific abilitybased
competencies required to satisfactorily perform the functions of the job
include: ability to meet, communicate and deal with people effectively; to
supervise assistant; to perform reference service and materials selection for
a public library.

  
Responsibility

  
Responsibilities include: working under direct supervision using standardized
procedures; leading, guiding and/or coordinating others; and operating within
a defined budget. Utilization of resources from other work units is often
required to perform the job's functions. There is some opportunity to impact
the organization's services.

  
Working Environment

  
The usual and customary methods of performing the job's functions require the
following physical demands; significant lifting, carrying, pushing, and/or
pulling; frequent climbing and balancing; frequent stooping, kneeling,
crouching, and/or crawling; and significant fine finger dexterity. Must be
able manipulate stacks of books and similar materials weighing up to 50 pounds
and loaded book trucks weighing up to 100 pounds. Generally the job requires
10% sitting, 40% walking and 50% standing. This job is performed in a
generally clean and healthy environment.

  
Experience: Job related experience is required.

Education: Master of Library Science Degree

  
Certificates & Licenses: Master of Library Science Degree from a regional or
state accredited institution or equivalent and valid driver's license

  
Continuing Educ./Training: Required criminal fingerprint background check
every five years

  
Clearances: Criminal Justice Fingerprint/Background



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