Job Summary: Responsible for planning, creating, editing and monitoring
technical documentation, including but not limited to downloadable user
documentation and release documentation for Kuali Open Library Environment
(OLE) project in coordination with a team of subject matter experts and OLE
project staff.
Implements communication and assessment efforts including wiki maintenance for
inter-project communications, updating and enhancing the OLE portion of the
Kuali.org public website, creating blog posts, distribution lists, and
promoting development updates. Plans, organizes, coordinates, and publishes
information in the Kuali OLE online help system including the programming to
convert user documentation to an executable online format and testing the
online help system functionality.
Participates in testing the OLE system; coordinates testing efforts,
communication, and execution of test scripts and free range testing; reports
software issues; and provides feedback to QA manager. Acts as the
communications business analyst for the Kuali OLE; promotes the Kuali OLE
through a variety of media; and implements communication, marketing, and
assessment efforts. Maintains the Kuali OLE wiki pages and the Kuali.org
public site creating blog posts and promoting development updates; creates and
contributes articles on a regular basis; and informs the Kuali OLE
communication team of monthly development progress for public distribution to
partner institutions.
Qualifications: Review your qualifications prior to applying to ensure that
you meet the minimum qualifications for the position. Resume and cover letter
required.
REQUIRED: Bachelor's degree in library science or IT related field and one
year experience as a business analyst on IT or library sciences projects.
Combinations of education and experience may be considered.
Previous experience working in a team environment comprised of technical and
functional staff with varying levels of skills and responsibility. Ability to
understand, apply, interpret, and translate technical concepts and transform
them into them into usable documentation for non-technical users and
demonstrated ability to prepare detailed written instructions and
documentation as well as other types of business documents such as procedures,
templates, form, and instructions as necessary by the Kuali OLE project.
Superior skills in the usage of the English language including grammar,
punctuation and spelling; excellent verbal and written communication skills;
and excellent interpersonal skills in order to work collaboratively within a
diverse university environment. This includes working with community source
partners consisting of large research institutions, large and small private
institutions, and small communitycolleges.
Experience with and knowledge of Google Documents/Google Drive, MS Windows, MS
Project, MS Word, MS Excel. Experience and knowledge of Atlassian Jira and
Confluence, Drupal, Gliffy, Balsamiq, Webex, and Skype. Understanding of
library processes including circulation, cataloging, and physical and
electronic acquisitions; demonstrated willingness to learn new technologies;
and ability to work in a team-oriented environment.
Applications accepted until April 11, 2013, or until position is filled.
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