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CODE4LIB  May 2013

CODE4LIB May 2013

Subject:

Job: Head of Library Application Support at Emory University

From:

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Code for Libraries <[log in to unmask]>

Date:

Thu, 30 May 2013 15:47:09 -0000

Content-Type:

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Parts/Attachments

text/plain (341 lines)

  
Department: Emory University Libraries

Salary: Commensurate
with qualifications and experience

Position Availability: Immediately

  
The Emory University Libraries seeks an experienced, collaborative, and
service-oriented systems librarian to serve as the department head for a newly
reorganized Library Application Support department (6 FTE) focused on
providing high-quality, robust systems that facilitate search, discovery, and
delivery of library services and resources to the entire Emory university
campus.

  
**Position Duties**  
  
Reporting to the Director of Application Management & Infrastructure
(Library), the Head of Library Application Support (Head/LAS) is a key systems
and managerial position with responsibility for a 6-member department focused
on providing high-quality, robust systems that facilitate search, discovery,
and delivery of library services and resources to the entire Emory university
campus. Heading a department that provides services to all libraries of Emory
University, this enterprise-wide department is a key component of Emory's
newly integrated information technology-library ecosystem.
The Head of Library Application Support contributes to the continuous
improvement, extension, and integration of the Library's various systems and
increasingly sophisticated search tools, including the Library catalog,
discovery layer, Library website, ERM, knowledge base management,
institutional repository, and other digital delivery platforms in support of
faculty and student teaching and learning and research and
scholarship. Primary responsibilities
for the Head of Library Application Support include:

  
• Serves as the primary systems librarian and expert in library systems for
the Emory University Libraries and works collaboratively with all library
directors and a wide range of libraries and units to support the
discoverability of library resources in both the physical and digital
realms.

• Provides leadership and management for Library Application Support
Department of the Emory Libraries, a department that is responsible for a
suite of services and technologies related to search, discovery, and delivery
of library resources. Serves as department head with programmatic
responsibility for functional areas. Supervises 6 FTE direct reports
(librarians, IT professionals, and staff) including software engineers and
designer/engineers, usability and assessment specialists, metadata specialists
and library specialists.

• Manages core library systems including integrated library system (ExLibris)
as well as search and discovery (PRIMO) ensuring successful delivery of
integrated services that provide seamless user access to resources in the
OPAC, databases, and institutional repositories such as OpenEmory and to
services for interlibrary loan and document delivery.

• Serves as an ex-officio member and works closely with the Emory Libraries
Core Systems Governance Group to select, implement, manage, and develop
library systems that robustly support teaching and learning and research and
scholarship and enable and enrich the user search and discovery experience;
advance teaching, research, and scholarship; and provide intuitive, effective
access to diverse and high-quality scholarly resources.

• Works collaboratively with Library Cabinet, the senior management team for
all Emory Libraries, to develop strategic and operational plans and to
facilitate project planning related to core library systems in support of
search, discovery, and delivery services with the primary goal of providing
seamless services and technologies that facilitate research for all
users. Meets regularly with Cabinet to provide updates and
consult as needed.

• Monitors and makes recommendations regarding implementation of new and
emerging library applications and knowledge systems such as next generation
library catalogs, aggregated discovery tools, research and collaboration
systems, instructional technology, digital archives, and simulation and
presentation tools.

• Works with usability specialists to assess user needs and expectations to
inform the direction of the program and the ongoing development of search,
discovery, and delivery services. Works with staff to
employ formal usability testing and data analysis to assess the effectiveness
of services and technologies.

• Works closely with Metadata Specialists and with Content Division staff to
deploy and configure systems to full leverage the potential of metadata
derived from multiple sources.

• Works closely with public and technical services staff in all libraries and
with software engineers to ensure that systems are optimized for acquisitions,
cataloging/metadata, and e-resource management operations.

• Develops and maintains master list of system upgrades, modifications, and
fixes managing the setting of priorities in consultation with library
directors and staff and deploying staff as needed. Works with university and
library staff to ensure development and maintenance of library computer and
network operations as needed. Oversees development of training and
documentation for staff related to core library systems.

• Works with library administrators and direct reports to develop and manages
project budgets for assigned library technology projects in areas related to
library systems and search and discovery balancing technology needs with
available fiscal resources. May be assigned oversight for
grant budgets.

• Prepares narrative and statistical reports on library systems and search,
discovery, and delivery services activities and operations and strategic
initiatives and on specific projects as needed. Assists in preparation of
grant proposals and budgets as needed.

• Participates in library and university committees related to primary job
assignment as appropriate OR at the request of the Senior Vice Provost for
Library Services & Digital Scholarship. Represents the
library on professional and scholarly association committees, task forces,
work groups, and other entities at the local, state, regional, national, and
international level as appropriate to position and area of
expertise.

• Participates in appropriate professional and scholarly associations and
organizations including maintaining membership and/or accreditation; attending
meetings, conferences, workshops; and serving in appointed or elected
positions.

  
**Required Qualifications**  
  
• ALA-accredited master's degree in Library and Information Science OR
equivalent education and experience relevant to the position.

• Eight or more years professional experience working as a Systems Librarian
or professional with evidence of broad, in-depth technology and systems
knowledge, skills, and experience in one or more areas of library systems -
library automation/integrated library systems, library technology, search and
discovery, Web services, etc. - in a major academic/research or large public
library setting AND evidence of increasing levels of responsibility.

• Working knowledge and direct experience with integrated library systems and
related search and discovery products (such as Ex Libris, Alma, Primo) and
demonstrated understanding of the trends related to the ongoing development of
such library systems and of emerging technologies and systems within this
arena of library technology and automation.

• Evidence of ability to articulate a system perspective for a multi-library
campus and effectively implement a collaboratively-developed vision for
search, discovery, and delivery services in a complex research library
environment.

• Ability to work collaboratively with library directors and staff of
different libraries in order to provide high-quality search and discovery
services that meet the needs of diverse users throughout the Emory community.

• Ability to build and sustain effective interpersonal relationships with all
levels of library and university staff and external vendors in order to work
effectively in a highly collaborative and team-oriented environment as well as
take a leadership role.

• Working knowledge and/or experience in negotiating with library and IT
product vendors and in managing hardware and software purchases, etc.

• Extensive knowledge of current and recent industry trends in search,
discovery, and delivery systems and ability to maintain knowledge of
developments in this arena in order to effectively plan for ongoing
development of Emory search and discovery capabilities.

• Knowledge/understanding of library acquisitions, cataloging, and e-resources
management practices; awareness of trends in ejournal and ebook publishing,
aggregation and distribution models and practices; and understanding of
integration and interoperability of library systems (e.g., SFX, Aleph,
Metalib, Primo), library repositories, websites, and vendor/publisher portals.

• Evidence of knowledge and understanding of semantic Web and linked data and
the nature of metadata, systems, and user expectations of search and
discovery.

• Demonstrated knowledge and understanding of the variety and complexity of
type of resources and variety of formats available within academic libraries
in support of teaching, learning and research.

• Understanding of need of different user communities and user search behavior
in academic library settings and in arena of information seeking and use.

• Evidence of at least 3 years of supervisory experience and demonstrated
skill in supervising and managing librarians and staff in library systems and
information technology roles including coaching, motivating, and mentoring of
managers and supervisors. Ability to be proactive, flexible, and collaborative
as a team leader in order to accomplish departmental, library, and
institutional goals.

• Demonstrated understanding of role of software engineers, systems
librarians, graphic designer, assessment specialist, subject specialists, etc.
in designing and optimizing user experiences to discover and deliver resources
both print and digital.

• Outstanding analytical, organizational, communication, and time management
skills and evidence of ability to set priorities, meet deadlines, and complete
tasks and projects on time and within budget.

• Experience managing projects and departmental budgets, including ability to
develop proposal, timelines, budgets, and staffing plans and in ensuring
completion of milestones and overall project.

• Ability to develop, implement, and assess business proposals and plans
specifically information technology proposals and projects.

• Demonstrated leadership ability, analytical skills, creative and innovative
problem-solving skills, and a strong commitment to service excellence.

• Demonstrated proficiency and capabilities with personal computers and
software, the Web, and library-relevant information technology
applications. Working knowledge of standard computer office
applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint or
other productivity software.

• Commitment to fostering a diverse educational environment and workplace and
an ability to work effectively with a diverse faculty and student population.

• Capacity to thrive in an ambiguous, future-oriented environment of a major
research institution and to respond effectively to changing needs and
priorities.

• Evidence of active participation, involvement, and leadership in local,
state, regional, national, or international professional or scholarly
associations.

  
**Preferred Qualifications**  
  
• Experience providing and managing library services with evidence of
progressively increasing scope of responsibility in a large academic or
research institution library and evidence of successful record of leadership
and ability to foster an organization-wide perspective that ensures effective
stewardship of available resources.

• Evidence of competence in strategic planning and in introducing and managing
change in complex environments along with budget planning and administration,
human resources management, and facilities and space planning and management
in complex organizations.

  
**Appointment Information**  
  
Professional librarians at Emory are 12-month faculty-equivalent positions
appointed on multi-year renewable contracts and receive appropriate
professional leave and funding; this managerial position would be appointed on
an initial 5-year contract. Depending on educational
credentials, librarians may be considered for a shared/dual appointment
between the library and academic department as a faculty member.

  
Librarian appointees at Emory generally have educational credentials and
professional backgrounds with academic library experience and/or disciplinary
knowledge and demonstrate a commitment to continuous learning, professional
engagement and involvement, research and scholarship, creativity, innovation,
and flexibility. Such backgrounds will
normally include a graduate degree from an ALA-accredited library and
information science program AND/OR a discipline-specific master's OR doctoral
degree. In addition to professional competence and service
within the library in the primary job assignment, advancement and/or contract
renewal requires professional involvement and contributions outside of the
library and scholarly activities. Candidates must show
evidence or promise of such
contributions.

  
**Application Procedures**  
  
Applications and nominations for the position are welcome and must be sent to
Linda Nodine via email ([log in to unmask]).
Applications may be submitted as Word or PDF attachments and must include:

1) Cover letter of application describing qualifications and experience;

2) Current resume/vita detailing education and relevant experience; and

3) On a separate document list names, email addresses, and telephone numbers
of 3 professional references including a current or previous
supervisor.

  
Candidates applying by June 21 will receive priority
consideration. Review of applications will continue until
position is successfully filled. Emory is an Equal Opportunity/Affirmative
Action Employer that welcomes and encourages diversity and seeks applications
and nominations from women and minorities.

  
**Description of Institution and Library**  
  
Emory University, internationally recognized for its outstanding liberal arts
college, superb professional schools, and one of the South's leading health
care systems, Emory's beautiful, leafy main campus is located in Atlanta's
historic Druid Hills suburb and is home to 7,656 undergraduates and 6,580
graduate and professional students. As the third largest
private employer in Atlanta, Emory University and Emory Healthcare have a
combined workforce of approximately, 27,747. Emory
University and Emory Healthcare have a combined annual operating budget of $4
billion and received $520.3 million in research funding in 2012. Emory
recently concluded a successful fundraising campaign that raised $1.69 billion
from 149,000 donors, which surpassed the initial $1.6 billion goal set at the
beginning of the campaign.

  
Ranked among the top 25 Association of Research Libraries (ARL) in North
America, Emory University Libraries in Atlanta and Oxford, Georgia are an
intellectual commons for Emory University. Comprised of 9
libraries, the holdings include more than 3.9 million print and electronic
volumes, 83,000-plus electronic journals, and internationally renowned special
collections. Emory is well known in a number of collection
areas including modern literature, African-American history and culture, U.S.
Southern history and culture, and U.S. civil rights. Emory Libraries staff
number approximately 137 and the overall library budget is approximately $25.3
million. The Emory Libraries is a member of the Association
of Research Libraries (ARL), the Coalition for Networked Information (CNI),
the Center for Research Libraries (CRL), the Council on Library and
Information Resources (CLIR), International Federation of Library Associations
and Institutions (IFLA), and the Scholarly Publishing & Academic Resources
Coalition (SPARC) as well as regional associations including the Association
of Southeastern Research Libraries (ASERL), Georgia Library Learning Online
(GALILEO), and the GETSM Consortium (a consortium of the University of
Georgia, Emory, Georgia Tech, Georgia State University, and Mercer
University).

The Emory Libraries include the Robert W. Woodruff Library, which is also home
to the Manuscripts, Archives & Rare Book Library (MARBL), the Goizueta
Business Library and the Woodruff Health Sciences Library. Other campus
libraries, which serve the specialized and professional schools, include the
Pitts Theology Library and the Hugh F. MacMillan Law Library in addition to
the Oxford College Library located on the Oxford Campus approximately 30 miles
from Atlanta.

  
  
  
  
  
  



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