LISTSERV mailing list manager LISTSERV 16.5

Help for CODE4LIB Archives


CODE4LIB Archives

CODE4LIB Archives


CODE4LIB@LISTS.CLIR.ORG


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Proportional Font

LISTSERV Archives

LISTSERV Archives

CODE4LIB Home

CODE4LIB Home

CODE4LIB  June 2013

CODE4LIB June 2013

Subject:

Job: Manager, IT Infrastructure and Client Services at Yale University

From:

[log in to unmask]

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Tue, 11 Jun 2013 20:13:07 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (199 lines)

Library Information Technology

Yale University Library

New Haven, CT

Salary Grade: 25

Requisition: #21569BR

www.yale.edu

  
Schedule: Full-time (37.5 hours per week); Standard Work
Week (M-F, 8:30 - 5:00)

  
The University and the Library:

The Yale University Library, as one of the world's leading research libraries,
collects, organizes, preserves, and provides access to and services for a rich
and unique record of human thought and creativity. It
fosters intellectual growth and is a highly valued partner in the teaching and
research missions of Yale University and scholarly communities
worldwide. A distinctive strength is its rich spectrum of
resources, including more than 15 million volumes and information in all
media, ranging from ancient papyri to early printed books to electronic
databases. The Library is engaged in numerous digital initiatives designed to
provide access to a full array of scholarly information. Housed in 15
libraries, including Sterling Memorial, Beinecke, and Bass libraries, it
employs a dynamic, diverse, and innovative staff of over 500 who have the
opportunity to work with the highest caliber of faculty and students,
participate on committees, and who are involved in other areas of staff
development. For additional information on the Yale
University Library, please visit the Library's web site at
www.library.yale.edu.

  
Position Focus:

Under the supervision of the Library Chief Technology Officer, manages and
monitors the design, development, implementation, and communication of
policies and practices for a sub-unit within the Library Information
Technology department that supports the Yale University Library.

  
Responsible for maintaining a reliable and secure computing infrastructure for
library staff and patrons, including network architecture, as well as identity
and access management, which are strategic initiatives at both the University
and Library levels. Coordinates with Yale ITS on computing infrastructure
issues as needed, including serving on relevant architecture committees.

  
Manages Library IT Support staff. Recruits, trains, and manages a team of
support technicians responsible for delivering expert, efficient, and cordial
computing support to the Library's staff, as well as some specialized patron
systems.

  
Designs and maintains the desktop, laptop, and mobile computing environment
for the Library, including hardware, OS, and productivity software suites that
will be supported. Designs and supports Library audiovisual infrastructure and
architecture; enhancing this infrastructure is one of the Library's current
strategic objectives. Manages a $375K+ equipment budget including a bi-annual
equipment request cycle. Works on special projects as assigned by the CTO.

  
Library IT Client Services is a tier 1, 2, & 3 support organization focused on
interacting with Library customers on a daily basis. We are the first point of
contact for many IT services and our emphasis is on enhancing the productivity
of our customers by providing service as reliably and efficiently as possible.
Our primary objectives include providing great customer service and improving
customer satisfaction.

  
Principal Responsibilities:

1. Reviews and determines staffing needs, job posting requirements, salary
guidelines, and labor agreement interpretations for exempt and non-exempt
staff in one or more functional department of the University.

2. Manages the administrative support needs for exempt and nonexempt staff and
provides recommendations, improvements, solutions and assistance as needed.

3. Manages and monitors technology needs, conducts inventory, and system
requirements for the assigned departments.

4. Develops and prepares budgets, financial forecasts, and financial analyses
and the actual vs. budgeted performance reports for the departments.

5. Manages the use of facilities in one or more departments including office
space, work stations, equipment, and office supplies.

6. Manages administrative support for activities of one or more departments to
ensure timely completion of projects.

7. Manages and coordinates training sessions for assigned departments when new
policies or practices are adopted.

8. Ensures compliance with University and federal regulations as they apply to
the assigned departments.

9. Identifies, plans, and develops administrative policies for the assigned
departments.

10. Assists in reviewing and implements University and departmental policies
as they pertain to the administrative functions of the assigned department.

11. Assesses and makes recommendations regarding staff development and
staffing levels.

12. Monitors, develops, plans, and executes systematic research on user
requirements through such mechanisms as surveys, interviews, focus groups and
competitive analysis.

13. Manages a staff of exempt and non-exempt employees.

14. May perform other duties as assigned.

  
Required Education and Experience:

Bachelor's Degree in related field and 5 years of experience or an equivalent
combination of education and related experience.

  
Required Skills and Abilities:

1. Demonstrated ability to manage, mentor and develop
staff, including technical areas. Demonstrated exceptional customer service
skills. Demonstrated ability to motivate and mobilize a team around shared
goals. Demonstrated project management skills.

2. Advanced skills with contemporary desktop computing technology, including
Mac, Windows, Unix, and Mobile OS, hardware, and software applications.

3. In-depth ability with Active Directory and its components: implementing
group policy, managing computers, organizational units, users, groups,
profiles, software management and deployment.

4. Comprehensive, expert-level ability with desktop operating environments.

5. Demonstrated ability with SQL databases and administering SQL databases.

  
Preferred Education, Experience and Skills:

1. Management experience in a higher education environment.

2. Demonstrated knowledge of BigFix Relevance.

3. Experience with VBScript, Visual Basic, Visual Studio, and Windows Software
Development Kit.

  
Preferred Licenses or Certifications:

ITIL Foundations, Service Now, Microsoft Certifications.

  
Salary and Benefits:

We invite you to discover the excitement, diversity, rewards and excellence of
a career at Yale University. One of the country's great workplaces, Yale
University offers exciting opportunities for meaningful accomplishment and
true growth. Our benefits package is among the best anywhere, with a wide
variety of insurance choices, liberal paid time off, fantastic family and
educational benefits, a variety of retirement benefits, extensive recreational
facilities, and much more.

  
Applications consisting of a cover letter, resume, and the names and contact
information of three professional references should be sent by creating an
account and applying online at http://www.yale.edu/jobs for immediate
consideration - the STARS req ID for this position is
21569BR. Please be sure to reference #21569BR in your cover
letter.

  
Background Check Requirements:

All external candidates for employment will be subject to pre-employment
background screening for this position, which may include motor vehicle and
credit checks based on the position description and job requirements. All
offers are contingent on successful completion of a background check. Please
visit http://www.yale.edu/hronline/careers/screening/faqs.html for additional
information on the background check requirements and process.

  
Yale University is an affirmative action/equal opportunity
employer. Yale values diversity in its faculty, staff, and
students and strongly encourages applications from women and members of
underrepresented minority groups.





Brought to you by code4lib jobs: http://jobs.code4lib.org/job/8309/

Top of Message | Previous Page | Permalink

Advanced Options


Options

Log In

Log In

Get Password

Get Password


Search Archives

Search Archives


Subscribe or Unsubscribe

Subscribe or Unsubscribe


Archives

March 2024
February 2024
January 2024
December 2023
November 2023
October 2023
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
February 2021
January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003

ATOM RSS1 RSS2



LISTS.CLIR.ORG

CataList Email List Search Powered by the LISTSERV Email List Manager