I just got word that Serials Solutions is "advocating with Google to resolve it" whatever that means. Maybe they have an actual contact there.

-Michael
__

Michael Braun Hamilton
Public Services Librarian
Hartness Library Community College of Vermont
(802) 828-0125
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-----Original Message-----
From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Andreas Orphanides
Sent: Wednesday, July 17, 2013 12:31 PM
To: [log in to unmask]
Subject: Re: [CODE4LIB] google scholar link resolver links broken?!

Maybe they've got the same plans for Google Scholar as they did for Reader and other much-adored Google products: to slowly crapify it until it becomes nearly useless, then retire it on short notice.

On Wed, Jul 17, 2013 at 12:28 PM, Sarah Lester <[log in to unmask]> wrote:

> Hi Jonathan,
> I found a place for feedback, but I don't know if that will get to the
> right folks at Google. Try:
> https://support.google.com/scholar/contact/general
>
> I just tried the using the FindIt@ links and they don't work for me
> either.  Click and nothing happens.  I also had to re-ad my library to
> the choices for the link resolver but they still don't work.
>
> Sarah
>
> On Jul 17, 2013, at 9:16 AM, Jonathan Rochkind wrote:
>
> > Google Scholar has a feature where it will provide links to your
> > local
> institutional OpenURL link resolver -- by user preference or IP
> address recognition.
> >
> > It will then present these links sometimes in a right column in
> > Google
> Scholar results, other times in the row of links under each hit.
> >
> > The hyperlinks in the right column seem to be broken in current
> > Google
> interface. Clicking on them has no effect. It seems like some kind of
> javascript failure, although no javascript errors are raised in console.
> >
> > If you "open in new tab" or "open in new window", thus skipping the
> Google javascript -- it does work.
> >
> > Many of our users use Google Scholar and count on link resolver
> > links
> working. This is awfully inconvenient.
> >
> > Anyone have any idea of any ways to report this to Google in such a
> > way
> that they might actually care? Anyone got any internal contacts?
> >
> > Jonathan
>
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