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CODE4LIB  August 2013

CODE4LIB August 2013

Subject:

Re: LibGuides: I don't get it

From:

"Harper, Cynthia" <[log in to unmask]>

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Tue, 13 Aug 2013 12:56:13 +0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (279 lines)

Describes my situation precisely.

-----Original Message-----
From: Code for Libraries [mailto:[log in to unmask]] On Behalf Of Lauren Magnuson
Sent: Sunday, August 11, 2013 9:13 PM
To: [log in to unmask]
Subject: Re: [CODE4LIB] LibGuides: I don't get it

I've worked at a small, under-resourced institution that had LibGuides, despite the fact that as a staff member I did have the technical know-how to install and maintain an open-source solution. So why didn't we? My existing job duties without an open-source guide project already demanded 120% of a full-time position. With no time to investigate and test an open-source solution, the value we got back for our LibGuides cost was my time as a staff member to do other things. We weren't going to be able to pay for additional staff support with $1000 / yr.

Some small libraries at institutions also have very little say at the IT negotiation table - for examples, policies may exist that state that any campus department wishing to host software either ask to use the existing campus host or ask for (read: beg) permission to go with one's own host if there's a desire to use a code library that isn't supported by the campus host (and there are a lot of institutions with leadership that is VERY suspicious of open source, and therefore only use proprietary frameworks like ASP.NET). Either way, you're begging for permission to have access to something. I've been in this situation where the reaction to a request to pursue open-source is disbelief - how can those luddites in the library possibly have the skill/experience/interest in getting themselves into something like this? It can be very hard to justify when an administrator is also expecting the one person who would know how to manage the open-source project to leave at any time, and IT certainly doesn't want to provide staff time to support some weirdo project librarians came up with.
 There are university libraries that are moving toward using LibGuides as their entire library web presence. In many cases this is because just to change a link on their university-provided library website they have to go through 6 layers of approval and wait two weeks.

It's not an ideal situation, and may not be helping the big picture, but there are lots of libraries that are just trying to survive. Thus, LibGuides. FWIW, we got a lot of usage out of it, and cost per use was incredibly low (and much lower than cpu for our other subscriptions/databases).

Lauren Magnuson


On Sun, Aug 11, 2013 at 5:20 PM, Andrew Darby <[log in to unmask]> wrote:

> I don't get this argument at all. Why is it "counter productive to
> try to look at open source alternatives" if the vendor's option is
> relatively cheap? Why wouldn't you investigate all options? Maybe
> the vendor option makes sense, maybe the open source option does.
>
> The "technology skills" for open source software are on the
> install/maintenance side. It's not like the content creator has to do
> some crazy programming if they want to create a guide in the open
> source option, while in LibGuides a team of angels guides their every click and drag.
>
> And if technology skills are missing, how does writing a check to
> Springshare remedy the situation? How does sending that check to
> Springshare benefit the "small poorly resourced" libraries?
>
> I assume I'm preaching to choir when I say that we should all be open
> to supporting our peers' open source efforts, rather than dismissing
> them out of hand.
>
> Andrew
>
>
>
>
> On Sun, Aug 11, 2013 at 5:49 PM, Wilhelmina Randtke <[log in to unmask]
> >wrote:
>
> > Technology tools are a non issue here. Straightforward documented
> > open source technology is readily available. What is missing is
> > technology skills. Someone can't buy those if they don't already
> > have technology skills, or else they are a sitting duck for scammers.
> >
> > With a basic pricing of about $1000 a year, it's counter productive
> > to
> try
> > look at open source alternatives. $1000 a year with more
> > handholding is good. Even companies, like lishost, which do open
> > source for libraries price in this same range, because they have to take on more handholding.
> I
> > also don't see vendor lock in issues in LibGuides, since the
> > research guides concept includes routine change and replacing content.
> >
> > If you want libraries to operate better, what you should be doing is
> having
> > conversations with people from a variety of libraries, including
> > small poorly resourced ones, recognizing that there is a spectrum of
> > needs, and being available to provide realistic advice. (That
> > advice would be different for different libraries.)
> >
> > Lack of access to technology skill creates the situations in which
> > LibGuides is useful and beneficial. Lack of access to technology
> > skill causes most situations in which LibGuides are a counter
> > productive waste of time, whether that's a misguided administrator
> > or poor interdepartmental communication (yes, even competent IT
> > housed in a
> library
> > is sometimes not proactive and helpful at being in touch with
> > IT-hostile reference departments). If you have technology skill,
> > then by having
> broad
> > connections and being available to give advice or pointers, you can
> assist
> > libraries / departments that don't have the luxury of having access
> > to technology skill. If all you do is drum on open source diy, when
> > there
> is
> > a low cost alternative that works, then you harm things.
> >
> > -Wilhelmina Randtke
> >
> > On Sun, Aug 11, 2013 at 2:04 PM, Andrew Darby
> > <[log in to unmask]>
> > wrote:
> >
> > > There are open source solutions created by librarians:
> > > SubjectsPlus
> and
> > > Library a la Carte.
> > >
> > >
> > > On Sun, Aug 11, 2013 at 2:38 PM, Cornel Darden Jr. <
> > > [log in to unmask]
> > > > wrote:
> > >
> > > > Hello?
> > > >
> > > > Soringshre's link-rot tool has gotten much better. Even at
> > > > alerting
> > > admins
> > > > about broken links. I think $999 a year for the basic package is
> worth
> > it
> > > > since most librarians aren't coders like we 'ALL' should be!
> > > > Maybe an
> > > open
> > > > source solution created by librarians is needed. However
> > > > database management will still require librarians to pick up
> > > > those skills like
> > SQL
> > > > that we too often think isn't or shouldn't be a skill that a
> librarian
> > > must
> > > > have. It's the 21st century!!!!
> > > >
> > > > Thanks,
> > > >
> > > > Cornel Darden Jr.
> > > > MSLIS
> > > > Librarian
> > > > Kennedy-King College
> > > > City Colleges of Chicago
> > > > Work 773-602-5449
> > > > Cell 708-705-2945
> > > >
> > > > > On Aug 11, 2013, at 11:21 AM, Robert Sebek <[log in to unmask]> wrote:
> > > > >
> > > > >> On Sun, Aug 11, 2013 at 9:54 AM, Heather Rayl
> > > > >> <[log in to unmask]>
> > > wrote:
> > > > >>
> > > > >> I have to say that I loathe LibGuides. My library makes
> > > > >> extensive
> > use
> > > of
> > > > >> them, too. Need a web solution? The first thing out of
> > > > >> someone's
> > mouth
> > > > is
> > > > >> "Let's put it in a LibGuide!"
> > > > >>
> > > > >> Shudder
> > > > >>
> > > > >> This fall, I'll be moving our main site over to Drupal, and
> > > > >> I'm
> > hoping
> > > > that
> > > > >> eventually I can convince people to re-invent their LibGuides
> > there. I
> > > > can
> > > > >> use the "saving money" card, and the "content silos are bad"
> > > > >> card
> > and
> > > > >> *maybe* I will be successful.
> > > > >>
> > > > >> Anyone fought this particular battle before?
> > > > >>
> > > > >> ~heather
> > > > >>
> > > > >> I'm fighting that battle right now. We have an excellent CMS
> > > > >> into
> > > which
> > > > I
> > > > > have set up all our database URLs, descriptions, etc.Anytime
> > > > > we
> need
> > to
> > > > > refer to a database on a page, we use one of those entries.
> > > > > That
> > > database
> > > > > just changed platforms? No problem. I change the URL in one
> > > > > place
> and
> > > > > everything automatically updates (hooray CMSs!).
> > > > >
> > > > > All of our subject guides
> > > > > (http://www.lib.vt.edu/subject-guides/)
> > are
> > > in
> > > > > the CMS using the exact same database entries. I converted
> > > > > from our failing, home-grown system into the CMS and then gave
> > > > > training on
> how
> > > to
> > > > > maintain from there (remove an entry, add an entry, create a
> parallel
> > > > > course guide)--using the same skills as maintaining any other
> > > > > web
> > page
> > > > that
> > > > > librarian is responsible for. But apparently that's too hard.
> > > > >
> > > > > So we have a trial of LibGuides. NO ONE here has created a
> > > > > guide
> from
> > > > > scratch yet, but they all say this is going to be easy. No
> > > > > one
> will
> > > > admit
> > > > > that someone will have to recreate all those database entries
> > > (literally
> > > > > hundreds) and then maintain those entries. When presented with
> this,
> > > > > several librarians said--oh that won't be necessary, we'll
> > > > > just
> > create
> > > > > individual entries as needed on individual guides. WHAT?!
> > > > >
> > > > > If implemented, we'll have hundreds and hundreds of entries,
> > > > > any of
> > > which
> > > > > could be out of date and nonfunctional, with no easy way to
> > > > > find
> and
> > > fix,
> > > > > other than waiting for patrons to complain that the link
> > > > > doesn't
> > work.
> > > > Ugh.
> > > > > All for several thousand dollar a year (as opposed for free in
> > > > > the
> > > CMS).
> > > > >
> > > > > And yes, those librarians' favorite example libguides have a
> > > > > dozen
> > tabs
> > > > > with hundreds of links on each tab. Overwhelm the patron with
> > > links--who
> > > > > cares! Just let me recreate the Yahoo Directory I so miss with
> every
> > > > > possible resource I can find online. Half those links don't
> > > > > work
> next
> > > > > semester? Doesn't matter, as no one will ever maintain that
> > > > > page
> > again
> > > > (and
> > > > > no patron will use it, since they will just Google these
> > > > > resources
> > > > anyway).
> > > > >
> > > > >
> > > > >
> > > > > --
> > > > > Robert Sebek
> > > > > Webmaster, Virginia Tech Libraries
> > > > > (http://www.lib.vt.edu/)
> > > >
> > >
> > >
> > >
> > > --
> > > Andrew Darby
> > > Head, Web & Emerging Technologies
> > > University of Miami Libraries
> > >
> >
>
>
>
> --
> Andrew Darby
> Head, Web & Emerging Technologies
> University of Miami Libraries
>



--
PALNI Systems Coordinator
530-949-5108

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