The Health Sciences Library (HSL) at SUNY Upstate Medical University
inSyracuse, NY invites applications for the position of
InstructionalSupport Technician. We seek an innovative and
dynamic individual withdemonstrated experience and strong
project management abilities. Thisposition emphasizes a
commitment to the HSL team by engaging inpro-active system
improvement and custom development work to meet thecurrent
and emerging health information needs of the Upstate Community.

  
This position reports to the library's Deputy Director and
worksclosely with the library's document delivery and
course reservedepartments. Also, this position will work
with other technology supportstaff from Upstate's
Information Management & Technology andEducational
Communications department, and library system vendors.

  
Responsibilities include administration of the library's ILLiad
andAres systems; providing back office support for
transaction and workflow troubleshooting
problems with library system and computerhardware and
peripherals; performing database queries and data
analysisto assess system performance and library service
goals; write customcomputer scripts and programs to meet
the technological needs of the install system
software, patches, and updates; perform databackup and
secure systems; write documentation for systems and
trainstaff on system procedures.

  
The successful candidate will be forward thinking, motivated,
flexible,and excited to work in a collaborative, rapidly
evolving teamenvironment. They will exhibit the capacity to
thrive in thefascinating, ambiguous, future-oriented
environment of a regionalmedical system and respond
effectively to changing needs andpriorities.

  
REQUIRED:

Bachelor's degree in computer science or equivalent combination
ofeducation and work experience. Three to five years of
experience withsystem administration responsibilities.
Experience with Linux operatingsystems, PHP and shell
scripting, cron scheduling, and Apache HTTPServer. Strong
organization and interpersonal communication
skills.Experience with Web languages and codes such as XML,
HTML, CSS,Javascript, etc.

  
PREFERRED:

Experience working in a library (especially document
delivery.)Knowledge of library systems such as ILLiad,
Ares, EZProxy, Aleph, etc.Experience writing Lua scripts.
Knowledge of copyright/intellectualproperty law and
guidelines. Knowledge of Microsoft Windows Server,.NET, or
MS-SSRS. Knowledge of Pharos or other print management
systems.Knowledge of Cascade or other content management
systems.

  
The SUNY Upstate Medical University is Central New York's
onlyacademic medical center and the region's largest
employer. Ourcommunity includes a 25 county service area,
colleges of medicine,nursing, allied health professions and
graduate studies, a 400 bedtertiary care hospital, Golisano
Children's Hospital and the 300 bedCommunity General
Hospital. For more information, please visit us
athttp://library.upstate.edu.

  
SALARY & BENEFITS:

Initial appointment will be at the rank of Instructional
SupportTechnician (SL3.) Salary is competitive and
dependent uponqualifications. Excellent benefits package
includes TIAA-CREF and otherretirement options. Position is
open until filled.

  
For additional details and to apply online, go
to...https://jobsatupstate.peopleadmin.com

- click "search postings"  
- enter Job Number (F1 ID) 036775 



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