We are exceptionally fortunate to have a 3-person User Experience
department to support the developers who work on the website, the catalog,
the digital library, and the repository.
http://www.lib.umich.edu/library-information-technology/user-experience-department


--
Ken Varnum | Web Systems Manager | MLibrary - University of Michigan - Ann
Arbor
[log in to unmask] | @varnum | http://www.lib.umich.edu/users/varnum |
734-615-3287


On Wed, Oct 30, 2013 at 11:51 AM, Tom Cramer <[log in to unmask]> wrote:

> We have been lucky to have a full time interaction designer within our
> library IT group for about 6 years. It makes a world of difference in the
> quality of our products; it also helps with letting the engineers focus on
> engineering, and the librarians focus on being librarians (rather than
> trying to design for patrons).
>
> - Tom
>
>
> On Oct 30, 2013, at 8:24 AM, Andrew Darby wrote:
>
> > Hello, all.  This is perhaps a bit off-topic, but I was wondering how
> many
> > of you have a dedicated usability person as part of your development
> team.
> > Right now, we have a sort of ad hoc Usability Team, and I'd like to make
> a
> > pitch for hiring someone who will have the time and inclination to manage
> > this effort more effectively.
> >
> > Anything you'd care to share (on-list or off-) would be welcome.  I'm
> > especially curious about whether or not this is a full-time
> responsibility
> > for someone in your organization or if it's shared with another job
> > function; if you find this position is working out well or you wish you'd
> > spent the money on more robots instead; where this person resides in your
> > org chart; what sort of qualifications you looked for when hiring; etc.
> >
> > Thanks,
> >
> > Andrew
> >
> > --
> > Andrew Darby
> > Head, Web & Emerging Technologies
> > University of Miami Libraries
>