LISTSERV mailing list manager LISTSERV 16.5

Help for CODE4LIB Archives


CODE4LIB Archives

CODE4LIB Archives


CODE4LIB@LISTS.CLIR.ORG


View:

Message:

[

First

|

Previous

|

Next

|

Last

]

By Topic:

[

First

|

Previous

|

Next

|

Last

]

By Author:

[

First

|

Previous

|

Next

|

Last

]

Font:

Monospaced Font

LISTSERV Archives

LISTSERV Archives

CODE4LIB Home

CODE4LIB Home

CODE4LIB  November 2013

CODE4LIB November 2013

Subject:

Job: Discovery Sales Engineer - China #5311 at EBSCO

From:

[log in to unmask]

Reply-To:

Code for Libraries <[log in to unmask]>

Date:

Tue, 5 Nov 2013 15:12:43 -0000

Content-Type:

text/plain

Parts/Attachments:

Parts/Attachments

text/plain (71 lines)

Discovery Sales Engineer - China #5311
EBSCO
Beijing

EBSCOhost databases and discovery technologies are the most-used, premium
online information resources for tens of thousands of institutions worldwide,
representing millions of end-users. EBSCO Discovery Serviceā„¢ (EDS) creates a
unified, customized index of an institution's information resources, and an
easy, yet powerful means of accessing all of that content from a single search
box. The ability to create these custom solutions is achieved by harvesting
metadata from both internal (library) and external (database vendors) sources,
and creating a pre-indexed service of unprecedented size, speed, and
customization.

  
The Discovery Service Engineer (DSE or a.k.a. Sales Engineer) is the primary
technical resource for the field sales force. The DSE is responsible for
actively driving and managing the technology evaluation stage of the sales
process, working in conjunction with the sales team as the key technical
advisor and product advocate.

  
Primary Responsibilities:

  * Regional authoritative expert on technology aspects of platform functionality, markets, trends
  * Strive to be an EDS feature expert. Use the product(s) frequently and thoroughly. Gain continual knowledge progression of the technology platform by participating in frequent internal technology trainings and product strategy sessions
  * Act as the EDS technology champion for your region. Stay abreast of industry and technology trends. Conduct market research and competitive intelligence
  * Flow of feature enhancement requests from the field into Product Management and the SDLC process
  * Pre-sales customer presentations and meetings, and RFIs/RFPs
  * Present EDS technology solutions as well as new releases and future features
  * Conduct sales presentations, focus groups, and other consultative customer requirements gathering exercises via frequent web-based and on-site sessions
  * RFI/RFP support
  * Support the trial process and initial post-sales support/nurturing
  * Perform administration and configuration of customer interface profiles, and training when appropriate
  * Library web site integration which may include Widget development (small snippets of HTML and JavaScript code), or use of the EBSCO API within custom web applications (e.g. PHP
  * Troubleshoot customer specific issues (e.g. ILS integrations
  * Assist the Customer Satisfaction team on key accounts
Relationships:

  * Establish strong relationships with regional Sales and customer support teams, as well as existing and prospective customers
  * Customers tech gurus at key accounts
  * Manage relationships with key regional technology partners and vendors, when necessary
  * Create and manage Sales support tools
  * Build demos: EDS profiles, library web site integration samples, localized API app samples (e.g. PHP), widgets (e.g. HTML/JavaScript mini pages), etc.
  * Create PowerPoint presentations to convey technology concepts
  * Author and assist with documentation to support the regional pre-sales process
  * Assist Customer Satisfaction/Success and Marketing with product marketing deliverables and authoring content for FAQs, Help, customer communications, and white papers
  * Provide regular updates to Discovery Service Engineering management, keeping the flow of information and lines of communication open
Desired Skills and Experience

  
Requirements:

  * Minimum three(3) years of progressive experience in Consulting, Product Management, Sales or related field
  * Minimum three(3) years of experience and excellence in presenting technology, Internet, or software application products to internal and external audiences and various levels of Management
  * Minimum two(2) years experience with EBSCOhost products, Integrated Library Systems(ILS), Institutional Repositories, or other closely related web applications and/or library technology products
  * B.S. in Computer Science, Library Science, or a related field
  * Ability to travel approximately 60% within to regional and international locations: customer sites, conferences, and focus groups
  
Preferred Qualifications:

  * Expertise in Integrated Library Systems (ILS) products and protocols (e.g. Z39.50, OpenURL, NCIP)
  * Experience with institutional repository software and standards (e.g. OAI-PMH)
  * Experience with portal software (e.g. VuFind, SharePoint) and programming with Application Programming Interfaces (API) in a web application language (e.g. PHP, Ruby, Java, C#, ASP.Net)
  * Proficiency in HTML and JavaScript development
  * Proficiency in large data file analysis (e.g. MARC, XML) and manipulation
  * Previous experience with the interface usability habits of universities and research institutions' various types of users such as students, researchers, faculty, and librarians



Brought to you by code4lib jobs: http://jobs.code4lib.org/job/10567/

Top of Message | Previous Page | Permalink

Advanced Options


Options

Log In

Log In

Get Password

Get Password


Search Archives

Search Archives


Subscribe or Unsubscribe

Subscribe or Unsubscribe


Archives

March 2024
February 2024
January 2024
December 2023
November 2023
October 2023
September 2023
August 2023
July 2023
June 2023
May 2023
April 2023
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
December 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
February 2021
January 2021
December 2020
November 2020
October 2020
September 2020
August 2020
July 2020
June 2020
May 2020
April 2020
March 2020
February 2020
January 2020
December 2019
November 2019
October 2019
September 2019
August 2019
July 2019
June 2019
May 2019
April 2019
March 2019
February 2019
January 2019
December 2018
November 2018
October 2018
September 2018
August 2018
July 2018
June 2018
May 2018
April 2018
March 2018
February 2018
January 2018
December 2017
November 2017
October 2017
September 2017
August 2017
July 2017
June 2017
May 2017
April 2017
March 2017
February 2017
January 2017
December 2016
November 2016
October 2016
September 2016
August 2016
July 2016
June 2016
May 2016
April 2016
March 2016
February 2016
January 2016
December 2015
November 2015
October 2015
September 2015
August 2015
July 2015
June 2015
May 2015
April 2015
March 2015
February 2015
January 2015
December 2014
November 2014
October 2014
September 2014
August 2014
July 2014
June 2014
May 2014
April 2014
March 2014
February 2014
January 2014
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
January 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
January 2007
December 2006
November 2006
October 2006
September 2006
August 2006
July 2006
June 2006
May 2006
April 2006
March 2006
February 2006
January 2006
December 2005
November 2005
October 2005
September 2005
August 2005
July 2005
June 2005
May 2005
April 2005
March 2005
February 2005
January 2005
December 2004
November 2004
October 2004
September 2004
August 2004
July 2004
June 2004
May 2004
April 2004
March 2004
February 2004
January 2004
December 2003
November 2003

ATOM RSS1 RSS2



LISTS.CLIR.ORG

CataList Email List Search Powered by the LISTSERV Email List Manager