jrochkind++

The same goes for due dates and other policies across different library units.

It's not always possible, but simplification really does make life easier.

Keith


On Wed, Nov 27, 2013 at 11:01 AM, Jonathan Rochkind <[log in to unmask]> wrote:
> Many of our academic libraries have very byzantine 'hours' policies.
>
> Developing UI that can express these sensibly is time-consuming and
> difficult; by doing a great job at it (like Sean has), you can make the
> byzantine hours logic a lot easier for users to understand... but you can
> still only do so much to make convoluted complicated library hours easy to
> deal with and understand for users.
>
> If libraries can instead simplify their hours, it would make things a heck
> of a lot easier on our users. Synchronize the hours of the different parts
> of the library as much as possible. If some service points aren't open the
> full hours of the library, if you can make all those service points open the
> _same_ reduced hours, not each be different. Etc.
>
> To some extent, working on hours displays to convey byzantine hours
> structures can turn into the familiar case of people looking for
> technological magic bullet solutions to what are in fact business and social
> problems.