Integrated Library System (ILS) Analyst
The Public Library of Cincinnati and Hamilton County
Cincinnati

 The Public Library of Cincinnati & Hamilton County is
inviting applications for the position of ILS Analyst within its four-member
ILS Department.

Interested applicants should apply online at
http://www.cincinnatilibrary.org/info/employment.asp.

  
Integrated Library System (ILS) Analyst

  
Tracking Code

1066-133

  
Job Description

• Performs ongoing development and support for the integrated library system
(ILS) including: analyzing processes, problem resolution, recommending
solutions, system testing, and implementing service changes.

• Works with library staff to determine system customizations and workflows
based on customer needs and process improvement. Makes new recommendations or
modifies existing configurations based on analysis and decision-making to
ensure the effective delivery of library services.

• Troubleshoots and/or develops interfaces for the integration of system data
with third-party or locally developed application systems.

• Creates reports of system data, performs integrity checks on system
functions, and safeguards quality of system data.

• Leads projects utilizing standard project management skills: work plans,
charters, risk management, budget management, conducting meetings,
documentation, etc.

• Develops specifications for systems including: system narratives, data
elements, data gathering and verification techniques/methods, accounting and
auditing controls, block diagrams, flow charts, decision tables, input-output
requirements, etc.

• Works with software vendor to ensure problems are reported and solutions are
being actively sought.

• Writes status reports, problem reports, procedures, and detailed
documentation of system processes.

• Cooperates with team members to resolve problems and achieve goals.

• Effectively presents ideas and acts as a facilitator for staff committees to
monitor and provide feedback on the ILS.

• Provides Computer Services Help Desk Support for ILS issues as needed.

• Regular and reliable attendance is required.

  
Required Skills

• Two or more years' experience in systems analysis, design, testing, and
troubleshooting.

• Evidence of advanced analytical and problem-solving skills to construct
logical and innovative solutions to complex technical problems.

• Self-starter with an intellectual curiosity to investigate new solutions on
own.

• Knowledge of database architecture, record structure, and Boolean logic in
creating queries.

• Ability to effectively manage multiple projects concurrently.

• Demonstrated ability to work both independently and in a team environment.

• Effective oral and written communication skills with a customer service
focus, including the ability to communicate with staff having a wide range of
technical abilities.

• Strong attention to detail and organizational/project management skills.

• Demonstrated knowledge and understanding of library principles, practices,
and techniques.

• Evidence of creative contributions and accomplishments.

  
Preferred Qualifications:

• Experience administering an integrated library system, preferably Innovative
Interfaces Sierra, and web discovery platforms.

• Experience with relational database querying (SQL) and standard web
technologies (HTML/CSS/XML/JavaScript).

• Project management experience or leadership experience within a committee
environment.

• Knowledge of specific library functions and bibliographic/MARC record
structure.

• Proven expertise and advanced troubleshooting experience in supporting the
library functions of circulation, cataloging, acquisitions, serials, and
associated public-facing discovery products.

  
Job Location

Cincinnati, Ohio, United States

  
Position Type

Full-Time/Regular

  
Education

Bachelor's Degree in Information Systems or an equivalent combination of
education and experience. MLS is desirable.

  
Hours

40 Hours per week, including weekends and evenings.

  
Salary

Grade K: $51,604.80 - $77,396.80 per year

  
  
Questions may be addressed to:

Vicki Meehan, ILS Manager

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Do not send applications to this address. Applications will be accepted only
via the library's online job application system accessed via
http://www.cincinnatilibrary.org/info/employment.asp.



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