Sr. Manager, Search Metadata
Corbis
Seattle
About Corbis Corporation
Corbis is a creative resource for advertising, marketing and media
professionals, providing a comprehensive selection of photography,
illustration, footage, typefaces and rights clearance services. Through its
branded web sites Corbis, Corbis Motion and Veer. the company helps the
creative community make distinctive advertising and publishing for the
Internet, magazines, newspapers, books, television and films. Corbis is based
in Seattle, with offices in North America, Europe, Asia and Australia that
serve more than 50 countries. For more information, visit www.corbis.com.
At Corbis we value innovation, creativity, teamwork and accountability. We
have a results-oriented, customer-centric, fun and highly creative culture.
Corbis employees receive a generous benefits package, and enjoy working with
and learning from the best and the brightest in this dynamic industry. We
recognize and reward outstanding performance, and we encourage growth through
our ongoing learning and development programs. So whether you're right out of
school or at the height of your career, join our confident, winning team.
About the Position
This is a leadership position in the Metadata department at Corbis. This
department is responsible for the quality of ingested key wording records. It
oversees the metadata coming from contributors, outsourcers, and media
partners, across collections. The Metadata department drives keywords and
quality assurance of the data associated to every image we ingest, it owns the
key wording guide, can add keywords to specialized sets or images or key
collections, and should remain aware of image trends, marketing needs and how
clients search on the website, in order to ensure relevant, appropriate key
wording records.
The person in this position is responsible leading a team of highly skilled
metadata professional and exploring news opportunities to improve the
effectiveness of our search engines. This position must continuously align key
wording standards with customer needs and other in-house initiatives including
decisions related to the development of new metadata tools and workflows
across multiple brands. This person also monitors key wording quality while
ensuring fulfillment of production quotas. In addition to these duties, the
person in this position is also in charge of hiring, training and leading
Search Metadata Specialists.
Detailed Responsibilities:
•Developing the high-level vision, direction and structure of the Corbis
metadata and controlled
vocabulary
•Development of new key wording tools, standards, and production process;
including writing business requirements, creation of documentation, and
planning, training and workflow development.
•Participation in strategic company initiatives related to metadata and key
wording and recommending solutions.
•Key decisions related to the maintenance and improvement of metadata archive.
•Maintaining search relevancy across the archive and ensuring positive
customer experience.
•Quality assurance of key wording/metadata by internal personnel, outsourcers
and contributors across entire archive.
•Supervise the day to day operations of internal personnel who provide
keywording imagery, metadata cleanup, outsource solutions and working on
interdepartmental projects. Including goal settings, reviews, hiring, training
and corrective actions as necessary.
•Oversight of metadata production workflow and adherence to cycle-time
•Oversight of outsourcer workflow: meeting targets, staying within budget, and
continually improving quality of outsourced metadata.
•Budget responsibility for department wide costs, including personnel and
outsource solutions
Contacts:
This position has contact with all levels of Corbis' management and personnel,
as well as contacts with vendors and customers. Close
working relationship exists with other technology teams and Corbis business
employees.
•Department-wide: Overall leadership and decisions regarding key wording
quality, key wording standards, and acts as a point of contact for all members
of the key wording team.
•Division-wide: Works closely with Editors and Media Partner stakeholders to
ensure that business objectives related to keywords and metadata are
achieved. The person in this position also works closely
with Production Control, Sales & Research, Creative Intelligence and
Marketing, creating and maintaining feedback loops to improve processes and
workflows between departments.
•Company-wide: This position also acts as a point person for internal
customers, solving search issues discovered on the web site by clients and
members of Sales and Research. More generally, this position evangelizes the
activities of the department, answers keyword and search questions and ensures
the direction of the department as it relates to overall business goals.
•Worldwide: The person in this position is responsible for decisions and
activities that have an impact on the Corbis search experience, which includes
region-specific search in 11 languages worldwide. Along with ensuring the
overall quality of key wording, the person in this position also works with
Sales, Marketing and Technology to support keyword related strategies and
marketing campaigns that target local and international clients.
Requirements:
•5-8 years of experience, including:
- Online content search structures and
organization
- Overseeing metadata workflow processes
- Managing direct reports
- Working cross-deparmentally to achieve business goals
- Experience key wording, indexing, or classifying imagery
- Working with to meet or exceed production quotas
- Developing metrics and measuring progress against key
performance indicators
•Masters Library & Information Science degree or equivalent professional
experience
•Strong understanding of customer needs and industry standards as they relate
to image content.
•Understanding of search engines, IPTC, controlled vocabularies and auto
mapping of metadata
•Familiarity with Mechanical Turk workflows
•Project management experience
•Establishing and managing vendor relationships, getting estimates, and
improving vendor
•Proficiency in SQL and advanced Excel functions like pivot tables, macros,
and bulk text manipulation
•Independent decision making and time management, and the ability to
communicate high level updates
•Resource planning: distributing internal personnel's time among multiple
competing priorities. Hiring and managing temporary staff or freelancers to
fulfill metadata projects
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