Analyst, IT - Digital Humanities Technology Analyst
Duke University
Durham

Occupational Summary:

  
The Digital Humanities Technology Analyst is a core member of the Trinity
Technology Services Team with primary responsibility to support targeted
academic teaching and research projects led by Trinity College of Arts &
Sciences (TCAS) faculty and academic staff. Project areas are primarily though
not exclusively focused on humanities and social sciences applications such as
historical visualization and analysis, text and image mining, online archive
development, geospatially-driven scholarship, and virtual exhibition
development. Position emphasis on common infrastructure adoption and
development, sustainable systems architectures, and collaboration with
existing partners and resources on campus. Priority for
systems that are sustainable, scalable, effective, innovative, and, where
appropriate, publicly accessible. This position reports to the Senior
Associate Dean for Trinity Technology Services, with project priorities and
time commitments set in close collaboration with the A&S Digital Scholarship
Advisory Board.

  
Responsibilities:

  
Consultation

  
* Consults with faculty to provide project definition and analysis, including defining project scope, requirements and specifications, and project design. Recommends and assists with the integration and use of technology in the projects.  
* Acts as the liaison to faculty in resolving technical issues. Diagnoses and escalates issues to other technical support units when appropriate.  
* Collaborates with other technology groups on campus to ensure that technologies used fit within overall Duke technology infrastructure; help plan for new infrastructure needs.  
* Works with TCAS staff, academic departments and technology service providers throughout the University on projects to explore new hardware and software tools, and to advocate needs and obtain resources for faculty and students that are appropriate for their academic disciplines.  
  
Implementation

  
* Provides technological support for humanities research projects. Support may include the evaluation and integration of existing tools, as well as the development of new applications to support humanities research. These applications may address needs related to digital content creation, content storage, content discovery, text analysis, data visualization and the manipulation and/or analysis of digital media.  
* In collaboration with other IT staff, sets up and maintains customized web and database server environments for targeted scholarly teaching and research projects. Researches, recommends and implements customized content management and database systems for use by A&S client projects.  
* For targeted web and database-driven projects, provides custom coding to support projects defined as high value interventions. Integrates media object types into web applications and/or collaboration systems using appropriate encoding and compression methods.  
* Collaborates with external partners/vendors to develop academic project lifecycle recommendations and support strategies including sandbox environments, live development spaces, production servers, archiving and instancing, backup, spin-offs, sun setting, and code sharing. Communicates on localization and customization of existing packages for local use  
* Participates in special projects funded by internal and external grants as a named consultant, where appropriate.  
* Identifies strategies for wider-scale adoption of selected technological solution for teaching and research uses.  
  
Training & Instruction

  
* Trains, supervises and mentors graduate Research Assistants working on digital humanities projects.  
  
Other

  
* Reviews professional literature; participates in newsgroups and other forums to stay abreast of new methodologies and practices relevant to digital humanities; and continually improves knowledge of academic technology.  
* Represent Duke and Trinity College of Arts & Sciences in appropriate professional and technical forums and groups related to web and digital services in higher education. Actively contributes to university initiatives; participates in departmental and organizational activities; serves on Trinity College of Arts & Sciences and University committees as appropriate.  
* Performs other duties as assigned.  
Supervisory Responsibilities

  
* This position may occasionally supervise and train field experience students.  
  
Education:

  
Required: BA/BS or an equivalent combination of relevant
education and experience.

  
Preferred: Master's degree with a concentration in
humanities, computer science or information science.

  
Experience:

  
Required:

* A minimum of three years' experience in using technology in Humanities scholarship, and a demonstrated keen understanding of current projects and trends in the digital humanities.  
* Demonstrated proficiency in one or more of the following areas: natural language processing, data-mining, machine learning, spatial analysis, data modeling, or information visualization.  
* A proven record of developing applications both independently and as part of a team, from conception through implementation, including the architectural planning, design, coding, testing, debugging, and documentation phases of a software development project.  
* Experience with constructing and automatically extracting information from both relational and non-relational databases, object-oriented programming (C++, Java), Unix/Linux Shell Programming, and markup and scripting languages (such as PHP, Perl, JavaScript, XML, XSLT, XHTML, CSS).  
* HTML5/JQuery/MySQL/XML/JSON  
* Topical areas such as metadata standards, geoserver applications, image analytics, text mining, game development, mobile platforms or other areas of interest relevant to digital scholarly projects desirable  
* Demonstrated proficiency managing IT projects and completing them according to schedule, outcomes and budget.  
* Experience developing and integrating tools in an open source environment.  
* Experience working with faculty in an academic setting.  
* Familiarity with human/computer interface principles, and experience applying those principles in programming.  
* Excellent interpersonal, oral and written communication skills  
* Able to work independently and as a member of a team  
  
Preferred:

* Prior experience with academic technology support within a higher education environment  
* Experience with the integration of digital media into web applications and/or collaboration systems  
* Knowledge of workflows for digital media (streaming and non-streaming)  
* Experience successfully supervising staff and/or graduate students  
* Knowledge of issues related to technology facilities management  
* Record of innovation and creativity in identifying and applying technological solutions to research and teaching needs  
Working Conditions

  
* Must be able to work in an environment in which exposure to materials containing dust and mold is possible  
  
* Normal office environment  
  
* May require occasional evenings and weekends to facilitate major project completion  
  
* Occasional travel required 



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