GitHub has great bug tracking feature. We used it for our last website redesign and found it very helpful and useful for communicating with many different people.
-Erik
> On Jul 11, 2014, at 11:00 AM, "Shearer, Timothy J" <[log in to unmask]> wrote:
>
> If you¹re looking for cheap and easy, trello can work. It¹s a
> agile-inspired, free, nicely customizable tool to support workflows like
> this. We¹ve had forms on our site (in our case a formidable form in
> wordpress) write directly to it.
>
> Tim
>
>> On 7/11/14, 10:48 AM, "Andrew Shuping" <[log in to unmask]> wrote:
>>
>> Hey Elizabeth,
>>
>> I know my library's systems department uses The Trac project:
>> http://trac.edgewall.org/, which lets them do exactly what you're asking
>> about. I can't remember how easy/difficult the installation process is,
>> but using it is easy for almost anyone. Our building maintenance person
>> has even started using it as a way to track what she needs to do.
>>
>> Andrew Shuping
>>
>> Robert Frost - "In three words I can sum up everything I've learned about
>> life: it goes on."
>>
>>
>> On Fri, Jul 11, 2014 at 9:30 AM, Elizabeth Leonard <
>> [log in to unmask]> wrote:
>>
>>> Does anyone have a good way to track requests to make changes to your
>>> website(s)? I would like to be able to put in requests and be able to
>>> track
>>> if they are done and when, so there's fewer emails flying about.
>>>
>>> E
>>>
>>> Elizabeth Leonard
>>> Assistant Dean of Information Technologies, Resources Acquisition and
>>> Description
>>> Seton Hall University
>>> 400 South Orange Avenue
>>> South Orange, NJ 07079
>>> 973-761-9445
>>>
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