Department Coordinator and Analyst, Digital Library + Labs
New York Public Library
New York City

Position Description:

Overview:

  
The New York Public Library's new Digital Library + Labs department is seeking
its newest member: a hybrid department coordinator and data wrangler.

  
  
  
This is a perfect opportunity for an enthusiastic, problem-solving individual
interested in the full digital library lifecycle: from digitization workflow
to the creation of user-engagement tools and public programs. The position
entails a mix of office management responsibilities with broader assessment,
evaluation, and chronicling duties. Basically: help us identify how we can be
more effective and efficient, then put it into action. Passionate interest in
the future of libraries a must.

  
  
  
Reporting to the Director of Digital Library + Labs, the candidate will help
coordinate efficient operations among a number of units within the department
(Digital Imaging, Metadata Services, Permissions & Reproductions, and NYPL
Labs) as well as with other Library departments and personnel. He/she will be
responsible for helping the department create measurement and assessment tools
of its various functions, and will help frame how those functions are
described within the Library and to the broader public. They will also play a
key role in developing assessment tools and methods around emergent library
activity areas such as content partnerships (e.g. DPLA, HathiTrust),
crowdsourcing initiatives, and developer community engagement. The ability to
juggle many tasks and scheduling for a department of 26 is paramount, as is
the ability to think broadly across all of the department's functions.

  
  
  
About NYPL's Digital Library and Labs program:

  
  
  
Based dually at The New York Public Library's landmark central branch on 42nd
Street, and at its cutting-edge services center in Long Island City, the
Digital Library + Labs program is a multi-unit team working to re-imagine
digital collections, creativity, and user engagement in the Internet age. The
department works closely with librarians, curators, archivists, and library
technologists and UX specialists to create imaginative tools and experiences
around library content and services. The department combines core digital
production capacities (digitization, metadata, permissions/reproductions etc.)
with a vigorous public engagement mission, with a particular emphasis on user
participation and the exploration of new forms of digital research and
creativity. The Department Coordinator and Analyst would be joining an amazing
creative team working at the crossroads of public-sector technology and
cultural heritage in New York, and in a global community. In addition, a great
benefits package, ample vacation time, and a sane life/work balance all make
NYPL a fantastic place to work and create.

  
  
Responsibilities:

  
 Administrative
support to Director and Deputy Director of Digital Library + Labs, and their
direct reports

  
 Statistics tracking
and support to all units within Digital Library + Labs

  
 Maintenance of
departmental metrics dashboard and wiki

  
 Management of
department finances, budgets, invoicing etc.

  
 Various office
administration duties including handling of equipment provisioning, office
supplies, seating arrangements, some travel arrangements, room bookings,
scheduling

  
 Management of
facilities logistics across units in two buildings

  
 Partners with the
Data Analytics team in NYPL's Strategic Planning office, and stakeholders in
Collections, to provide detailed, statistical insight into all aspects of
digital collections production, use, and public engagement

  
 Partners with
Development Office to manage grant funds and reporting

  
 Develops and
maintains expertise in assessment methods, techniques and best practices

  
 Contributes to the
profession and represents the Library in academic, professional, and cultural
heritage communities

  
 Internal and
external communications duties

 Contributes to the
department's blog and social media presence -- helping to tell the behind-the-
scenes story of one of the world's great libraries

  
Key Competencies:

  
 Organizational
skills

  
 Data analysis

  
 Collaboration

  
 Team-
building/leadership

  
 Problem-solving

  
 Creativity

  
 Excellent written
and oral communication skills

  
Qualifications:

  
 Experience managing
group operations and logistics

  
 Experience
conducting analysis and creating customized reports using statistical software
applications (e.g. Excel, Google Spreadsheets, SPSS, R)

  
 Self-starter, with
ability to work under pressure on multiple tasks

  
 High energy and a
positive attitude in a fast-paced, entrepreneurial, start-up environment

  
 Demonstrated
facility with social media and other tools for outreach and community building

  
 MLS (or equivalent
comparable experience) preferred, Bachelors level degree required

  
 Strong desire to
make a huge impact on how the public is able to access knowledge

  
Union / Non Union:

Non Union



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