On Fri, Sep 12, 2014 at 1:24 PM, Riley Childs <[log in to unmask]>
> I like Spiceworks, not open source, but free. Especially for IT.
> Riley Childs
> Charlotte United Christian Academy
> Library Services Administrator
> IT Services
> (704) 497-2086
> From: Kim, Bohyun<mailto:[log in to unmask]>
> Sent: 9/12/2014 10:42 AM
> To: [log in to unmask]<mailto:[log in to unmask]>
> Subject: [CODE4LIB] Open source alternative to LibAnswers as the library
> IT KB for library staff?
> Hi all
> Does anyone have a suggestion for the free open-source Q/A board + easily
> searchable KB comparable to LibAnswers? We already have LibAnswers for
> patrons. This is more for the library staff who submits a lot of similar or
> same questions to the Library IT help desk.
> It is an option to use the SharePoint Discussion Board but I am looking
> for an alternative since SP tends to get lukewarm responses from users in
> my experience.
> Any suggestions or feedback would be appreciated.
Digital Asset Manager, MLIS
todrobbins.com | @todrobbins <http://www.twitter.com/#!/todrobbins>