Electronic Resources Support Librarian (Yale University, Connecticut)
Yale University
New Haven

Position Focus: Under the direction of the Electronic Resources Librarian, the
Electronic Resources Support Librarian focuses on establishing and maintaining
strong intellectual control over content throughout the life cycle of
electronic resources licensed by Yale University Library (YUL). This position
supervises a team of staff responsible for maintaining key e-resource systems
and workflows. Within a changing and flexible environment, s/he works closely
with colleagues and vendors to manage the acquisition and licensing of new
electronic resources as well as the renewal of existing subscriptions. Works
collaboratively with other librarians and staff to ensure consistent access to
library holdings across multiple platforms including the library's catalog and
discovery services. Troubleshoots advanced problem reports. Works closely with
the Electronic Resources team and partner departments to ensure efficient
access to electronic resources for library users.

Principal Responsibilities

1. Oversees creation and management of accurate data about Yale's electronic
content across a variety of systems, including the link resolver and discovery
system knowledge base, the Database A-Z list, and the license tracking system.

2. Manages key e-resource life cycle processes such as the management of trial
access, tracking licensing data, and the collection of usage statistics for
electronic resources purchased or subscribed to by YUL. Recommends and
implements improvements to existing tools and workflows.

3. Provides e-resource expertise both internally to library staff and
externally to vendors and the larger Yale community.

4. Contributes advanced knowledge to departmental troubleshooting support,
resolving access-related problems, responding to reported issues, and working
with internal and external partners to fix issues in a timely manner.

5. Takes an active role in Yale University Library's license review process.

6. Stays abreast of emerging trends and best practices related to e-resources.

7. Plays an active role in e-resource related projects and initiatives as
assigned.

Required Education and Experience 1. Master's degree from an ALA‐accredited
library school. In selected instances, a post‐graduate degree in a related
discipline may be required or substituted for a master's degree in library
science.

2. The ability to apply the principles that guide the organization of
bibliographic information to the organization of electronic resources.

3. An understanding of the best practices for managing the records that track
electronic purchases, subscriptions, and licenses.

4. Demonstrated ability working in an integrated library system.

5. Conceptual and practical knowledge of the technologies used to manage and
access e-resources.

6. Excellent oral and written communication skills; demonstrated analytical
and organizational skills. Demonstrated ability to work both independently and
in a team environment.

Yale University assigns ranks to librarian positions based on a combination of
professional experience and accomplishments. Librarian ranking information can
be found at: [http://www.library.yale.edu/about/departments/lhr/rank.html](htt
p://www.library.yale.edu/about/departments/lhr/rank.html)

Required Skill/Ability 1: Qualified individuals new to the library profession
are welcome to apply.

Required Skill/Ability 2: Proven understanding of the best practices for
managing the records that track electronic purchases, subscriptions, and
licenses. Demonstrated ability to apply the principles that guide the
organization of bibliographic information to the organization of electronic
resources.

Required Skill/Ability 3: Demonstrated ability working in an integrated
library system.

Required Skill/Ability 4: Conceptual and practical knowledge of the
technologies used to manage and access e-resources.

Required Skill/Ability 5: Excellent oral and written communication skills;
demonstrated analytical and organizational skills. Demonstrated ability to
work both independently and in a team environment.

Preferred Education, Experience and Skills: Experience working with an
electronic resource management tool and an OpenURL resolver, especially
ProQuest 360 Suite. Experience troubleshooting e-resource access issues.
Knowledge of e-resource licensing. Understanding of access and identity
management issues related to the discovery and use of e-resources.
Demonstrated ability to effectively supervise and train staff.



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